Question 1

Which of the following is most important to shaping the culture of an organization?

Options :

A : Geographic location

B : Management philosophy

C : Market share

D : Implement ISO

Answer: B

Question 2

Which of the following factors has the most influence on the success of quality initiatives?

Options :

A : Buy-in at all levels of management

B : Leadership by quality assurance staff

C : Cooperation from front-line workers

D : Deployment of statistical process control

Answer: A

Question 3

A company is designing a production process for a new consumer product. To ensure that the product will be traceable from design and production through end-user receipt and use. the company must develop a system for product

Options :

A : review

B : packaging

C : identification

D : storage

Answer: C

Question 4

When nonconforming items are found, which of the following actions should be taken first?

Options :

A : A Retest

B : Destruction

C : Identification

D : Return to supplier

Answer: C

Question 5

During the causes of a problem have been verified in the analysis phase of a six sigma project, they will form the basis of the solution in Much of the following phases?

Options :

A : Control

B : Define

C : Improve

D : Measure

Answer: C