Question 1

The following chart is being used to monitor a process. What do points X and Y. and region Z represent on the chart?

Options :

A : Special causes of variation

B : Changes in raw materials

C : Common causes of variation

D : Statistically stable variation

Answer: A

Question 2

Failure mode, effect, and criticality analysis, (FMECA) is primarily for the purpose of

Options :

A : Learning as much about the item as possible after qualification test.

B :

Determining the way an item will most likely fail to help obtain design and procedural safeguards against such failures.

C : Determining, by extensive analysis, the reliability of an item.

D : Determining the cause of a failure, by dissecting the item, to help obtain corrective action.

Answer: B

Question 3

In an ISO-compliant quality system, which of the following methods would be most effective for identifying employee training needs?

Options :

A : Allowing employees to identify their own training needs

B : Conducting a needs analysis for each job category

C : Requiring all employees to complete the same training courses

D : Requiring supervisors to identify training for their employees

Answer: B

Question 4

Which of the following activities is a form of error-proofing?

Options :

A : Housekeeping

B : Fixture design

C : Equipment calibration

D : Double sampling

Answer: B

Question 5

The holes in this drawing have what kind of tolerance?

Options :

A : Collateral

B : Bilateral

C : Unilateral

D : Vertical

Answer: B