Question 1

Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked

the administrator to help sales reps prioritize and close more deals.

What should the administrator and close more deals.

Options :

A : Einstein Lead Scoring

B : Einstein Search Personalization

C : Einstein Activity Capture

D : Einstein Opportunity Scoring

Answer: D

Question 2

You need to capture additional custom Lead information onto Contact records during the Lead Conversion process. Which type of field mapping are you able to do in Salesforce in order to accomplish this?

Options :

A : Map custom Lead fields to standard Contact fields.

B : Map standard Lead fields to standard Contact fields.

C : Map standard Lead fields to custom Contact fields.

D : Map custom Lead fields to custom Contact fields.

Answer: D

Question 3

Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own

role in the role hierarchy. Both roles are subordinates of the same Manager role.

How Should the administrator share records owned by sales team A with Sales team B?

Options :

A : Hierarchical sharing

B : Use Manual sharing

C : Criteria based sharing

D : Owner based sharing

Answer: B

Question 4

Your company's Sales Teams are segmented into two categories: Business to Business (B2B) and Business to Consumer (B2C). The B2B Accounts need to be visible to the B2B Sales Team only. However, the B2C Accounts should be visible to both the B2B and B2C Sales Teams. What is the best way to meet requirement?

Options :

A : Set the Organization Wide Default for Accounts to Private, and then create a Sharing Rule to share the B2C accounts with both teams and another Sharing Rule to share the B2B accounts strictly with the B2B team.

B : Set the Organization Wide Default for Accounts to Private, and then instruct the B2B Sales Team to manually share B2C accounts with the B2C Sales Team.

C : Set the Organization Wide Default for Accounts to Public Read/Write, and then create a Sharing Rule to limit access to the B2B Accounts in order to hide them from the B2C Sales Team.

D : Create a new profile for the B2C Sales Team members and remove Read access to the B2B Accounts from it.

Answer: A

Question 5

Northern Trail Outfitters has two different sales processes: one for business opportunities with

four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts

and picklist value options.

What should an administrator configure to meet these requirements?

Options :

A : Validation rules that ensure that users are entering accurate sales stage information.

B : Different page layouts that control the picklist values for the opportunity types.

C : Public groups to limit record types and sales processes for opportunities.

D : Separate record types and Sales processes for the different types of opportunities.

Answer: D