Question 1

The administrator at Cloud Kicks has created an approval process for time off requests.

Which two automated actions are available to be added as part of the approval process?

Choose 2 answers

Options :

A : Field Update

B : Chatter Post

C : Auto launched Flow

D : Email Alert

Answer: A,D

Question 2

Your company needs to track the progress of deals through various stages in the sales pipeline. You want to create a custom business process that will show the progress of a deal and alert users when a deal is at risk of stalling.

What is the correct order of steps to accomplish this?

Options :

A : Create a custom object, create a business process, create a page layout, assign the page layout to a user profile

B : Create a custom object, create a page layout, create a business process, assign the business process to a record type

C : Create a custom object, create a page layout, create a business process, assign the business process to a user profile

D : Create a custom object, create a business process, create a page layout, assign the page layout to a record type

Answer: B

Question 3

When you use Outlook Integration and Sync, or Email to Salesforce to sync items, or add emails from your email app to Salesforce, any items that these features can’t automatically assign to Salesforce records appear in My Unresolved Items. Which of the following types of items will appear in the My Unresolved Items list? (select 4)

Options :

A : Contacts

B : Emails

C : Events

D : Chatter

E : Tasks

Answer: A,B,C,E

Question 4

You find yourself needing to delete a thousand Lead records that were imported in error. Which Data Management solution could you utilize to accomplish this? (select 2)

Options :

A : Import Wizard

B : Data Loader

C : Recycle Bin

D : List Views

E : Mass Delete Leads Link

Answer: B,E

Question 5

Given a scenario, what is the capability of campaign management tools?

Options :

A : Help with lead tracking and scoring

B : Help with managing campaigns

C : Help with forecasting sales

D : Help with managing opportunities

Answer: B

Smartly Prepare Exam with Free Online CRT-101 Practice Test

Buying Options: