Question 1

Cloud Kicks' (CK) VP of technology wants to start using Sales Cloud for all of the sales team’s automation. CK migrated 70 million records from a legacy database to the data warehouse that will be synced with Sales Cloud. CK wants to search and cross-reference records with the original source database. What should a consultant recommend to meet this requirement?

Options :

A : Use the standard External ID field and map this to the source record ID value.

B : Use a custom field named External ID and map this to the Sales Cloud record value.

C : Use a custom External ID field and map this to the source record ID value.

Answer: C

Question 2

The Cloud Kicks team needs to quickly look up contacts, accounts, and opportunities and easily log calls from their mobile phones. Due to limited coverage in certain geographic areas, the team wants access to customer information while out of the office and when they are without an internet connection.Which two steps should the consultant recommend?Choose 2 answers

Options :

A : Enable Salesforce Inbox.

B : Enable caching and Offline Edit.

C : Enable Mobile SDK.

D : Download the Salesforce mobile app.

Answer: B,D

Question 3

Cloud Kicks manages prospects for lead generation in a marketing application. To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?

Options :

A : All prospects

B : Contacted prospects

C : Qualified prospects

Answer: C

Question 4

Cloud Kicks' sales productivity is on the decline, while its competitors are moresuccessful. The consultant has suggested Einstein Opportunity Insights.Which three insights can this provide?Choose 3 answers

Options :

A : Opportunity Representative Score

B : Sentiment Analysis

C : Follow-up Reminders

D : Deal Prediction

E : Key Moments

Answer: B,C,E

Question 5

When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?

Options :

A : Matching is based on the standard Email field.

B : Matching is based on any Email field.

C : Matching is based on Full Name and standard Email field.

Answer: A