Question 1

Cloud Kicks has a complicated sales process. Sales reps often have difficulty deciding when to move opportunities through various stages.Which solution should the consultant recommend?

Options :

A : Use automation to send emails to sales reps with Guidance for Success

B : Configure a dashboard that shows opportunities that have remained in the same stage for 30 days

C : Activate Path and add up to five key fields and Guidance for Success

D : Advise sales reps to collaborate on Slack to move opportunities along the pipeline.

Answer: C

Question 2

Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities. The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately. Which step should the consultant take first?

Options :

A : Run the Einstein Readiness Assessor in a sandbox.

B : Enable Einstein Activity Capture In a developer org.

C : Enable both Einstein features In production.

Answer: A

Question 3

The Cloud Kicks admin is planning to deploy new functionality as part of its quarterly update process. The consultant has recommended completing the update outside of business hours to avoid impacting users.Where should the consultant direct the admin to check for scheduled system maintenance?

Options :

A : Company Profile

B : Trailblazer Community

C : Trailhead

D : Salesforce Trust

Answer: D

Question 4

Universal Containers wants to minimize the need for sales reps to manually create meetings and events that are stored on their calendars. Which two Einstein Activity Capture (EAC) capabilities should the consultant consider? Choose 2 answers

Options :

A : EAC a two-way sync for events and contacts.

B : EAC events are unable to be synched with contacts and leads.

C : EAC adds events to the activity timeline for custom objects.

D : EAC supports emails, events, and contacts.

Answer: A,D

Question 5

A consultant for Cloud Kicks is migrating data from an on-premises system to Salesforce. The consultant has imported Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW. What is causing these records to fail?

Options :

A : Updates to child records that have the same parent records are being processed simultaneously.

B : Contact records should be imported in the same batch as Account records.

C : An Apex trigger on the Account object is firing on insert and causing the Contact import to fall.

Answer: A