Question 1

Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In themeantime, a consultant is preparing training to help end users get up to speed on the product.Which two points should the consultant include in the training information?Choose 2 answers

Options :

A : Users can choose to show emails added via EAC in the Related Lists activities view.

B : Users must connect an email account to Salesforce and agree to terms before they can send emails inLightning.

C : Users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list.

D : Users can share individual emails or make them private.

Answer: A,B

Question 2

Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage. Which option should a consultant recommend to meet this requirement?

Options :

A : Analyze the Setup Audit Trail to determine the number of logins per day.

B : Create and subscribe to a custom report of active users by role.

C : Install the Salesforce Adoption Dashboard from AppExchange.

Answer: C

Question 3

Cloud Kicks has hired a consultant to help with its quoting process. The consultant has determined that some quote custom fields should be viewed from the Opportunity. What should a consultant consider when implementing the custom fields?

Options :

A : Opportunity fields are inaccessible when configuring a Quote Template.

B : Related Opportunity Line Items remain when a synched Quote Line Item is deleted.

C : Related Quote Items on all Quotes are impacted when an Opportunity Line Item is deleted.

D : Only standard fields on the Quote object sync to the Opportunity.

Answer: B

Question 4

Cloud Kicks has a complicated sales process. Sales reps often have difficulty deciding when to move opportunities through various stages.Which solution should the consultant recommend?

Options :

A : Use automation to send emails to sales reps with Guidance for Success

B : Configure a dashboard that shows opportunities that have remained in the same stage for 30 days

C : Activate Path and add up to five key fields and Guidance for Success

D : Advise sales reps to collaborate on Slack to move opportunities along the pipeline.

Answer: C

Question 5

Cloud Kicks plans to integrate its email system with Salesforce, and wants to show the last 2 months of email activity to its 75 sales reps.What should a consultant recommend to meet this requirement?

Options :

A : Sales Cloud Einstein

B : Einstein Activity Capture Standard

C : Email to Salesforce

D : Sales Cloud Console

Answer: B