Question 1

Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?

Options :

A : Download the Advanced Community Moderation lightning component and configure it in the Community Builder

B : Use a Community Moderation Rule

C : Define Community Member Criteria

D : Leverage the Community Cloud Moderation API with APEX

Answer: C

Question 2

How can you launch a support community with live chat, click to call, and case creation form?

Options :

A : Enable Live Agent in Community Settings.

B : Add a custom Live Agent Lightning component.

C : Set up Live Agent in Community Management.

D : Configure Live Agent in the Salesforce org.

Answer: B

Question 3

Universal Containers launched a Lightning Customer Community that lists store locations through a custom

object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which

three actions should the Community Cloud consultant takes to solve this issue?

Choose 3 answers

Select one or more of the following:

Options :

A : Define the Store Locations object in the Global Search Results component

B : Add the Store Locations object pages to the Community navigation

C : Associate a tab to the Store Locations object

D : Enable read access on the user profile to the Store Locations object

Answer: C

Question 4

Universal Containers Community Manager needs to set up Reputation. Which two tasks should the

Community Manager perform to meet this requirement? Choose 2 answers

Options :

A : Create a custom Lightning component for Reputation and add it to the home page.

B : Configure Reputation points and levels in the Community Management console.

C : Add a Visualforce Reputation Leaderboard component.

D : Add the Reputation Leaderboard component to a page in the Community.

E : Enable Reputation in the Community.

Answer: A,B

Question 5

Which three Salesforce editions/user license combinations allow external users to access a Community on Salesforce1? Choose 3 answers.

Options :

A : Performance Edition/Customer Community.

B : Professional Edition/Customer Community.

C : Database.com Edition/ Customer Community.

D : Unlimited Edition/Customer Community.

E : Enterprise Edition/Customer Community Plus.

Answer: A,D

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