Question 1

When do onSubmit Client Scripts execute their script logic?

Select 3 Answers from the below options.

Options :

A : When a user clicks the Lookup button on a reference field

B : When a user clicks the Submit button

C : When a user clicks the Update button

D : When a user clicks the Delete button

E : When a user clicks the Save menu item in the Additional Actions menu

Answer: B,C,E

Question 2

What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)

Options :

A : Group members can choose their tasks from My Groups Work

B : Groups can assign tasks to users based on on-call schedules

C : Site support members can pick tasks, based on Location

D : Groups can assign tasks to users based on skills

E : Group members can avoid tasks, which are nearing SLA breach

F : Groups can assign tasks to users based on availability

Answer: A,B,C,D

Question 3

For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

Options :

A : Service Catalog variables can only be used in Record Producers

B : Service Catalog variables can only be used in Order Guides

C : Service Catalog variables cannot affect the order price

D : Service Catalog variables are global by default

Answer: D

Question 4

What field attributes can a UI policy action change on a form?

Select 3 Answers from the below options.

Options :

A : Change colour

B : Prevent cell editing

C : Read-only

D : Mandatory

E : Visible/hidden

Answer: C,D,E

Question 5

Which of the following can you do using the Catalog Builder?

Select 3 Answers from the below options.

Options :

A : Set the minimum and the maximum number of items for an order.

B : Transfer catalogue items published through Catalog Builder using exclusive update sets.

C : Configure the default value for a question in Catalog Builder.

D : Configure the Catalog Builder so catalogue item editors can enter custom details.

E : Administer tables and forms visually from a single user interface.

F : Add, remove or update multiple images of a catalogue item.

Answer: B,C,D