Question 1

What instance resource allows you to access guided tours, information about actions, and instructions an how to use inputs and outputs in your flaw?

Options :

A : Community

B : Help Panel (question mark icon)

C : Docs

D : Wiki

Answer: B

Question 2

The Employee On-boarding team has asked for a way for managers to order computers, monitors, business Cards, and cell phones for new employees. How would you proceed to meet this requirement?

Options :

A : Create Record Producer

B : Create Order Guide

C : Create Requested Item

D : Create On-boarding Bot

Answer: B

Question 3

What ServiceNow tables can Administrators define as 'destinations' for imported data, when using Transform Maps in the System Import Sets application?

Options :

A : The Task table is the only table that can be a destination for imported data in the Transform Map module

B : The Incident. Problem. Change, Task, and Service Catalog tables are the only tables that can be a destination for imported data m the Transform Map module

C : Only the Incident Problem, and Change tables can be a destination for imported data in the Transform Map module

D : Any ServiceNow table can be a destination for imported data in the Transform Map module

Answer: B

Question 4

When a CI is set to retire, dependent CIs management data processes attempt to cascade-update all the CIs depending on that CI to retire.

What table are the dependent CIs added to when a parent CI is set to retire?

Options :

A : cmdb_dependent_ci_ledger

B : cmdb_dependent_ci_class_exclusion

C : cmdb_related_entry

D : cmdb_dependent_ci_extra_rels_config

E : cmdb_ci_related_retire

Answer: A

Question 5

What sorting options are available when searching for a knowledge article on the Knowledge portal?

Select 4 Answers from the below options.

Options :

A : Views

B : Rating

C : Category

D : Newest

E : Alphabetical

F : Relevancy

Answer: A,D,E,F