Question 1

Which of the following is NOT a Kaizen concept?

Options :

A : Quality, not profit, is first

B : Fit to use

C : Defects are a treasure

D : Problem solving is cross-functional and systemic

Answer: B

Question 2

The following are some of the characteristics of Special Causes, EXCEPT:

Options :

A : Non inherent within the system

B : Nor predictable

C : Can be assigned to a defect in the system

D : Has a random pattern of data points within the control limits

Answer: D

Question 3

If you acquired COTS software and were attending a demonstration of that software, what aspects of that software would you want to observer during the demonstrations?

Options :

A : Understandability

B : Clarity of Communication

C : Functionality of the Software

D : Effectiveness of Help Routines

E : All the above

Answer: A

Question 4

Pat is documenting the way data will be transformed from an existing system in order to become more compatible with the new system. What type of requirement is he documenting?

Options :

A : Quality Requirement

B : Business Requirement

C : Both of the above

D : None of the above

Answer: B

Question 5

In the diagram, the arrow labeled A points to an event on the control chart which is: Capture

Options :

A : Under Control

B : Over Control

C : Out of Control

D : In Control

E : Irrelevant

Answer: C