Question 1

A corporation must consider which of the following factors when selecting its enterprise resources planning system?

Options :

A : Uniqueness of operations

B : Corporate profitability

C : MRP and MRP II processing

D : Industry benchmarks

Answer: A

Question 2

Which of the following statements is true of Incoterms®?

Options :

A : They are required contract terms for international trade.

B : Each term implies the responsibilities of the buyer and seller.

C : Discounts and surcharges are identified by the terms.

D : The terms are reviewed annually by the International Chamber of Commerce.

Answer: B

Question 3

A well-grounded program in which a company focuses on customer success involves:

Options :

A : a thorough understanding of individual customers' requirements.

B : a commitment to focus on short-term business relationships.

C : a focus on relationships having high profitability and low potential for growth.

D : making similar commitments to customers in order to maintain lasting relationships.

Answer: D

Question 4

Which of the following actions is most likely to reduce inventory carrying costs?

Options :

A : Utilize ABC classification

B : Standardize the items in inventory

C : Set minimum inventory levels

D : Initiate a vendor-managed inventory (VMI) program

Answer: D

Question 5

A company that produces a set of standard products, which are sold through multiple channels, would segment its sales by:

Options :

A : brand

B : product

C : customer

D : region

Answer: C