Question 1

One of the primary goals of defect management is to:

Options :

A : Uncover Defects

B : Prevent Defects

C : Assure that Defects are Properly Resolved

D : Reporting Defects

E : All of the above

Answer: B

Question 2

A process is a vehicle of communication, specifying the methods used to produce:

Options :

A : A Service

B : A Product

C : Both Product and Service

D : None of the above

Answer: C

Question 3

Which of the following is the correct definition of a policy?

Options :

A : The intended future state of the organization

B : Managerial control over processes

C : The step-by-step methods followed to ensure that standards are met

D : Managerial desires and intents concerning processes and products

E : A standard that is enforced

Answer: D

Question 4

If you had seven programs and the size in 'function points' were 5, 10, 15, 20, 30, 40, and 90. What is the mean size of those seven programs in function points?

Options :

A : 20

B : 30

C : 40

D : 50

E : 60

Answer: B

Question 5

Which quality pioneer gave the concept of 'zero defects' ?

Options :

A : Dr. Deming

B : Philip Crosby

C : Joseph Juran

D : William Perry

Answer: B