Question 1

Before defining a new process, the scope of the process should be identified. Element(s) for process scope is(are):

Options :

A : High-Level Process Flow

B : Major Deliverables and Stakeholders

C : High-Level Process Flow and Major Deliverables

D : High-Level Process Flow, Major Deliverables, and Stakeholders

Answer: D

Question 2

In the context of process maturity, 'check process continuum' moves from:

Options :

A : Literal Controls to Intent Controls

B : Management Controls to Employee Controls

C : Intent Controls to Literal Controls

D : Minimal to Heavy Controls

Answer: A

Question 3

Which of the following are considered distinguishing characteristics of Risk?

Options :

A : Situational

B : Time Based

C : Magnitude Dependent

D : Value Based

E : All the above

Answer: A

Question 4

Project objectives and goals expressed in quantitative terms is part of which planning activity?

Options :

A : Business / Activity Planning

B : Environment Planning

C : Objective / Goal Planning

D : Policies / Procedures Planning

Answer: C

Question 5

Which of the following is the primary objective of a quality improvement program?

Options :

A : Ensure our users are adequately trained in their work processes

B : Reduce the defect rate in IT products and processes

C : Identify the individuals responsible for poor quality

D : Train workers in how to do quality work

E : Identify processes that no longer work

Answer: B