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As per Crosby, to reduce Total Product Cost, the best approach is to:
A 'master list' of processes that support an organization in accomplishing its goals is known as a:
In the context of process maturity, 'check process continuum' moves from:
From a control perspective, detective controls are only effective when what other types of controls are implemented?
Causes of variation that are typically 'external' to the process are referred to as:
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