Question 1

An organization uses the plan-do-check-act (PDCA) cycle to align its processes to an international quality standard, which of the following activities would be performed during the "act" step?

Options :

A : Identifying actions to be performed during the pilot

B : Performing internal audits of the system

C : Making quality system revisions

D : Documenting the problems to present to management

Answer: C

Question 2

Which of the following steps is taken first when managing earned value metrics?

Options :

A : Determining the critical resources to be tracked

B : Calculating the planned value, earned value, and actual value metrics

C : Analyzing the earned value metric compared to the other metrics to date

D : Allocating the resource budget to individual tasks in the work breakdown structure

Answer: A

Question 3

A software quality audit plan must include which of the following elements?

Options :

A : Resource requirements

B : Opening meeting minutes

C : Corrective action reports

D : Completed checklists

Answer: A

Question 4

A sprint started with 354 requirements. As the sprint progressed, 14 requirements were introduced, 6 requirements were removed, and 28 requirements were changed. What was the requirements volatility for this sprint?

Options :

A : 8.8%

B : 11.9%

C : 13.5%

D : 15.7%

Answer: C

Question 5

Which of the following disadvantages are associated with the "formal meeting" technique of oral communication?

Options :

A : Loss of non-verbal communication, no permanent record, and time consuming

B :

Loss of non-verbal communication, one way communication, and all topics may not be relevant to all team members

C :

Can degrade into time wasters, can be disruptive, and requires considerable planning and skills to achieve positive impression

D :

Can degrade into time wasters, some people feel uncomfortable offering opinions in public, and difficult for remote team members

Answer: D