Question 1

The very best way to begin an effort to map a process is to do which of these?

Options :

A : Interview the process owner

B : Interview the manager of the department

C : Walk the actual process from beginning to end

D : Take pictures of the factory floor at each shif

Answer: C

Question 2

Due to excessive pollution, GREEN Solutions Inc. is considering subsidizing public transportation to

work for its employees. According to the manager it takes an average weekday commute of 39

minutes with a Standard Deviation of 7 minutes for the employees to get to work while they use

their personal vehicles for their office commute while the management set a policy of not more than

40 minutes for their daily one-way commute. A survey conducted one day on 70 employees showed

an average of 34 minutes commuting time using the metro public transportation system with a

Standard Deviation of 21 minutes. Assuming a Normal Distribution for the commute times by either

personal or public transportation, which of these is true?

Options :

A : The probability that they would arrive on time using personal vehicles is much higher than using the metro public transportation system (MPTS)

B : The probability that they would arrive on time using the MPTS is much higher than using their personal vehicles

C : The two probabilities are about the same excepting in one case the consistency is higher than the other

D : We need to compile more data around weekends to incorporate for traffic differences

E : When Standard Deviation is higher the probability goes down and so the MPTS is worse

Answer: B

Question 3

The Alpha level of a test (level of significance) represents the yardstick against which P-values are

measured and the Null Hypothesis is rejected if the P-value is which of these?

Options :

A : Less than the Alpha level.

B : Greater than the Alpha level.

C : Greater than the Beta and Alpha level.

D : Less than one minus Alpha.

E : Less than the power of one minus Beta.

Answer: A

Question 4

SPC charts typically have the most recent data point on the right hand side.

Options :

A : True

B : False

Answer: A

Question 5

When two Inputs have an impact on the Output together yet seem to have no or little impact on

their own this is called a/an ________________.

Options :

A : Interaction

B : Oddity

C : Coincidence

D : Impossibility

Answer: A