Question 1

About the Malcolm Baldridge National Quality Award, identify the incorrect statement about the implementation of the strategies.

Options :

A : Understanding of the strategies for quality excellence

B : Understanding of the requirements for quality excellence

C : Sharing of information on successful strategies and on the benefits derived

D : Awareness of quality as an increasingly important element in competitiveness

Answer: A

Question 2

During a proposal presentation you should

Options :

A : Sell your enthusiasm to do the project effectively, efficiently, and economically

B : Emphasize that your project team is well equipped to implement the solution

C : Sell the corporate experience of your project staff and yourself

D : Emphasize that you have the best solution to the customer-s problems

E : All the above

Answer: A

Question 3

The objective of risk analysis is to help IT management strike an economic balance between the impact of risks and the cost of protective measures.

Options :

A : True

B : False

Answer: A

Question 4

The inspection is an evaluation technique that relies on visual examination of an item.

Options :

A : True

B : False

Answer: A

Question 5

The purpose of a system proposal closing is to:

Options :

A : Succinctly overview the proposal

B : Emphasize that you have the best solution to the problem

C : Get the approval to proceed

Answer: C