We offer the latest CTAL-TM practice test designed for free and effective online Certified Tester Advanced Level Test Management (CTAL-TM) v3.0 certification preparation. It's a simulation of the real CTAL-TM exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.
You are Test Manager working on a project which is improving the user interface for its call center staff
handling customer enquiries. The project has completed UAT for the first iteration; however, a large number of
defects were raised by call center staff seconded to help with the User Acceptance testing.
The defects described the user interface as not being intuitive enough with a poor ‘help’ facility. A user
representative spent a week working with developers and system testers to explain the issues, which were
subsequently agreed to have resulted from poorly specified usability requirements.
The requirements were defined separately for each iteration and have been formally reviewed by business
analysts, developers and the IT director.
The user representative was also able to answer a number of other questions that the system test team had
regarding call center workflows, which improved their domain knowledge.
You have been asked to conduct a project retrospective and recommend improvements for the next iteration
which introduces further user interface changes. Which of the following would be the MOST effective
improvement for the next iteration?
Which of the following is a typical use of risk analysis?
The Test Manager must assemble team members that have which of the following characteristics?
Within the projects, a master test plan and phase test plan will be used. Following is a list
SCENARIO
‘Safe as Houses’ is a company that specializes in home security software, including alarm systems,
surveillance cameras and other forms of deterrence.
It is currently developing the software for a device which simulates an active television, producing sound and
light images that suggest someone is home watching the television. ‘Safe as Houses’ recently won a lucrative
contract to supply the software to ‘Smart Alarms’, who will be manufacturing the hardware devices. Sound will
be created using actual television and film archives, licensed through a third-party supplier, ‘Silver Sound Ltd’. A
user interface will be developed in house to allow the customer to choose sound tracks.
The software will be delivered as a program of work, consisting of three projects. Project 1 will develop the
software for the light images, Project 2 will develop the sound system and Project 3 will integrate the two using
hardware prototypes supplied from ‘Smart Alarms’. The program will conclude with ‘Smart Alarms’ performing
User Acceptance testing in usability labs.
The ‘Safe as Houses’ test team has experience in testing alarm and surveillance systems but lacks experience
in testing light imagery software. The organizational test policy includes the following objectives:
1. Exploratory testing should be used to augment more formal, structured testing within constraints of time and
budget
2. Test automation tools should be purchased and employed to maximize the breadth and efficiency of
regression testing
The Program risk register currently includes the following risks:
Refer to SCENARIO. You are writing the Master Test Plan for Project 2 and must include a section
documenting project risks that you believe could impact testing along with how, as Test Manager, you propose
to manage each risk.
Which one of the following is the MOST appropriate entry for the Master Test Plan for RISK 4 “The user
interface software for the sound systems will be delivered late into testing”?
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