Question 1

A company is developing a supply chain strategy that is more focused on creating value. Based on this approach, which of the following steps is the most important for this company to take?

Options :

A : Assess suppliers' capabilities.

B : Analyze the inbound flow to the company-s facility.

C : Design internal operations to meet customers' requirements.

D : Study and benchmark the company-s operations.

Answer: C

Question 2

Documenting supply chain processes and maintaining updated documentation are used to achieve:

Options :

A : reliability

B : process harmonization.

C : alignability.

D : data accuracy.

Answer: B

Question 3

A supply chain manager wants to reduce waste and labor in their manufacturing process and is looking for a visual way to indicate the need for a component that is linked to consumer demand. Which lean manufacturing tool would be the best option?

Options :

A : Kanban

B : Just-in-time (JIT) purchasing

C : Kaizen

D : Theory of constraints (TOC)

Answer: A

Question 4

A customer is purchasing a new cell phone, and the sales representative convinces the customer to buy a case to protect the phone. The customer representative has engaged in

Options :

A : cross-selling.

B : suggestive selling.

C : ad-hoc selling.

D : up-selling.

Answer: A

Question 5

A company has completed the responsive supply-demand matching (RDSM) phase of its digital transformation and has created a results tracking dashboard. Which of the following supply chain metrics should be included on this RDSM dashboard?

Options :

A : Inventory quality ratio

B : Customer backorder rate

C : Sell-through rate

D : On-time, in-full

Answer: D