Question 1

Northern Trail Outfitters launched a Lightning Community. Community members reports being unable to

view the menu option to see their work orders. The Salesforce Administrator has validated the following: -

The user profile has read access to the work order object - The user profile has membership to the community

What should the Salesforce administrator verify to troubleshoot this issue?

Options :

A : Work Order is adding to the Navigation Menu in Community Builder

B : Work Order is added to the navigation menu in administration

C : The Work Order tile is added to Community workspaces

D : The Work Order component is marked publicly viewable

Answer: A

Question 2

A Salesforce Admin enables "Allow members to Flag" in Community Workspaces. Which two content types

can members flag as inappropriate? Choose 2 answers

Select one or more of the following:

Options :

A : Topics

B : Files

C : Articles

Answer: B

Question 3

Universal Containers is building a Community to drive channel sales. They have 2,000 partner accounts. The

high-level capabilities for their partners are as follows:

- Partner users should NOT be able to access accounts and cases that they do NOT have access to.

- A Partner user must be able to create cases for all accounts in their account hierarchy irrespective if they are

parent of child account.

- Partner users must be able to collaborate within the private groups they are members of.

What are two ways the Salesforce Admin should fulfill these requirements? Choose 2 answers.

Options :

A : Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object.

B : Set External User Organisation Wide Defaults to Private on the Account and Case Object.

C : Configure an Owner-based Sharing Rule on the Account and Case Object.

D : Develop an Apex Managed Sharing Rule on the Account and Case Object.

Answer: B,D

Question 4

Universal Containers needs to add a page to their Napili Community. Authors will manually add the content to the page. What should be the first step to add this page to the site?

Options :

A : Create a standard page

B : Clone an object page

C : Create an object page

D : Clone a standard page

Answer: A

Question 5

Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect

feedback from members. What two things should the Salesforce Admin do to achieve this? Choose 2 answers

Options :

A : Find and install a Lightning survey app from the AppExchange

B : Create a new page, add the standard survey components, and publish

C : Find and install a Visualforce survey app from the AppExchange

D : Build custom Lightning survey components for the template

Answer: A,D

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