Dr. Rodriguez, a hospital administrator, is implementing patient-centered care strategies. What step should he take to assess goals and strategies for successful change in the healthcare industry?

Emily, a project manager in a financial institution, is driving a digital transformation and wants to establish a continuous pipeline for customer service post-implementation. What approach should she prioritize to ensure continuous implementation in the financial services industry?

Sarah, a retail business owner, is planning a digital transformation for her store. What step should she prioritize to understand different types of starting and agree on the pace of adoption in the retail industry?

Sarah, a production manager in a manufacturing plant, is striving for operational excellence. How can she describe value stream-aligned teams and their alignment within the manufacturing organization using the DA FLEX approach?

Sarah, a customer experience manager in a financial institution, wants to enhance customer satisfaction. What should she stress regarding the relationship between culture, management, and visual controls in the financial services industry?