Question 1

Cloud kicks has a multi-screen flow that its call center agents use when handling inbound service desk calls.

At one of the steps in the flow, the agents should be presented with a list of order numbers and dates that are retrieved from an external order management system in real time and displayed on the screen.

What should a developer use to satisfy this requirement?

Options :

A : An Apex controller

B : An Apex REST class

C : An outbound message

D : An invocable method

Answer: B

Question 2

Universal Container wants Opportunities to no longer be editable when itreaches the Closed/Won stage.

Which two strategies can a developer use to accomplish this?

Choose2 answer

Options :

A : Use a validation

B : Use a trigger

C : Use an after-save flow.

D : Use the Process Automation settings.

Answer: A,B

Question 3

A developer needs to allow users to complete a form on an Account record that will create a record for a custom object. The form needs to display different fields depending on the user's job role. The functionality should only be available to a small group of users.

Which three things should the developer do to satisfy these requirements?

Choose 3 answers

Options :

A : Add a dynamic action to the Account record page.

B : Create a custom permission for the users.

C : Create a Lightning web component.

D : Add a dynamic action to the user-s assigned page layouts.

E : Create a dynamic form.

Answer: A,B

Question 4

Which three process automations can immediately send an email notification to the owner of an Opportunity when its Amount is changed to be greater than $10,000? Choose 3 answers

Options :

A : Workflow Rule

B : Flow Builder

C : Approval Process

D : Escalation Rule

E : Process Builder

Answer: A,C

Question 5

When a user edits the Postal Code on an Account, a custom Account text field named "Timezone™ must be

updated based on the values in a PoataliCodeToTimezcone o custom object.

Which two automation tools can be used to implement this feature?

Choose 2 answers

Options :

A : Quick actions

B : Account trigger

C : Approval process

D : Fast Field Updates record-triggered flow

Answer: B,D