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As a Gen AI engineer, you need to design a prompt for a model to extract and format customer data from a support ticket into JSON. Which of the following prompts will best ensure that the model outputs the data in the correct JSON format?
A Generative Al Engineer is responsible for developing a chatbot to enable their companys internal
HelpDesk Call Center team to more quickly find related tickets and provide resolution. While creating
the GenAI application work breakdown tasks for this project, they realize they need to start planning
which data sources (either Unity Catalog volume or Delta table) they could choose for this
application. They have collected several candidate data sources for consideration:
call_rep_history: a Delta table with primary keys representative_id, call_id. This table is maintained
to calculate representatives call resolution from fields call_duration and call start_time.
transcript Volume: a Unity Catalog Volume of all recordings as a *.wav files, but also a text transcript
as *.txt files.
call_cust_history: a Delta table with primary keys customer_id, cal1_id. This table is maintained to
calculate how much internal customers use the HelpDesk to make sure that the charge back model is
consistent with actual service use.
call_detail: a Delta table that includes a snapshot of all call details updated hourly. It includes
root_cause and resolution fields, but those fields may be empty for calls that are still active.
maintenance_schedule “ a Delta table that includes a listing of both HelpDesk application outages as
well as planned upcoming maintenance downtimes.
They need sources that could add context to best identify ticket root cause and resolution.
Which TWO sources do that? (Choose two.)
In which of the following scenarios model learns using RAG?
As a Gen AI engineer developing an intelligent system that integrates various external tools and APIs, which statement best describes the role of agents?
Which of the following parameters can affect the determinism and creativity of an LLM?
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