Question 1

Your organization is planning a significant change in its customer relationship management system. As a business analyst, you are tasked to analyze potential value and recommend a solution. Who should you collaborate with to ensure that all requirements are met and potential value is maximized?

Options :

A : Only with the IT department, as they will be implementing the new system.

B : Only with the sales and marketing department, as they are the end users of the system.

C : Only with the executive management, as they will be approving the changes.

D : With all types of stakeholders, as each may provide unique insights and requirements

Answer: D

Question 2

What tool is used by a business analyst (BA) for quality control when verifying requirements and designs?

Options :

A : Interviews

B : Estimation

C : Benchmarking

D : Checklists

Answer: D

Question 3

When the focus of the specifying and modelling activity is on a solution, the output is referred to as:

Options :

A : design

B : requirement

C : need

D : value

Answer: A

Question 4

What skill is required by a business analyst (BA) to understand how the people, processes, and technology within an organization interact, to understand the enterprise from a holistic point of view?

Options :

A : Creative thinking

B : Conceptual thinking

C : Problem solving

D : Systems thinking

Answer: D

Question 5

When examining requirements relationships, the business analyst (BA) ensures the relationships satisfy the following quality criteria:

Options :

A : testable

B : independent

C : measurable

D : unambiguous

Answer: D