The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives. Which solution should the Marketing team consider that will enable former students to update their email address?

An Admissions office wants to digitize and automate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce. Which solution should the consultant recommend to meet the requirement?

How should a consultant prepare for a successful Education Cloud discovery session with an institution? 

A university's Study Abroad office getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure which metrics to use to determine whether the implementation project is successful. Which two metrics should the consultant recommend? Choose 2 answers.