Question 1

How does Salesforce Energy and Utilities Cloud support renewable energy integration?

Options :

A : By enabling utilities to monitor and manage renewable generation assets.

B : By automating billing and payment processes for customers.

C : By offering social media integration for customer feedback.

D : By providing financial forecasting and budgeting capabilities.

Answer: A

Question 2

What is the purpose of the Work Order object in Salesforce Energy and Utilities Cloud?

Options :

A : To track panel installations.

B : To track contractual agreements with customers

C :

To track and manage field service work for utility technicians.

D : To track billing information.

Answer: C

Question 3

How does Salesforce Energy and Utilities Cloud support customer engagement?

Options :

A : By offering real-time market insights to utility companies.

B : By integrating with legacy systems for customer engagement.

C : By providing personalized and proactive customer experiences through various channels.

D : By automating billing and payment processes for customers.

Answer: C

Question 4

What is the purpose of outage management in Salesforce Energy and Utilities Cloud?

Options :

A : To automate supply chain management for renewable energy projects.

B : To track and optimize energy consumption in residential buildings.

C :

To enable utilities to effectively handle power outages and service disruptions.

D : To provide real-time stock market analysis for energy investments.

Answer: C

Question 5

What is a standard object in Salesforce Energy and Utilities Cloud?

Options :

A : Solar Installation

B : Panel

C : Account

D : Meter

Answer: C