Question 1

What is the purpose of the Work Order object in Salesforce Energy and Utilities Cloud?

Options :

A : To track panel installations.

B : To track contractual agreements with customers

C :

To track and manage field service work for utility technicians.

D : To track billing information.

Answer: C

Question 2

What is the purpose of the Consumption History object in Salesforce Energy and Utilities Cloud?

Options :

A : To track billing information.

B : To track solar panel installations.

C : To store historical energy consumption data for analysis and reporting.

D :

To track contractual agreements with customers.

Answer: C

Question 3

How does Salesforce Energy and Utilities Cloud support customer engagement?

Options :

A : By offering real-time market insights to utility companies.

B : By integrating with legacy systems for customer engagement.

C : By providing personalized and proactive customer experiences through various channels.

D : By automating billing and payment processes for customers.

Answer: C

Question 4

What is the custom object in Salesforce Energy and Utilities Cloud that tracks energy consumption readings for residential customers?

Options :

A : Meter Reading

B : Energy Audit

C :

Service Appointment

D : Pricing Plan

Answer: A

Question 5

What is a standard object in Salesforce Energy and Utilities Cloud?

Options :

A : Solar Installation

B : Panel

C : Account

D : Meter

Answer: C