Question 1

Universal container want to track technician van stock and consigned productsHow can this will be accomplished using the field service lightning standard objectmodel

Options :

A : Service resources will track van stock. Location will track time and customer sites

B : Location will track van stock. Account will track consigned products

C : Service resources will track van stock. Products consumed will track item atcustomer-s site

D : Location will track van stock and items at customer-s site

Answer: B

Question 2

Universal Containers has implemented a Knowledge solution to provide Field Technicians with information necessary to complete assigned work. Which two capabilities will now be available?

Options :

A : Attach Knowledge Articles to Work Order Line Items Only.

B : Manage Attached Articles and Search the Knowledge Base.

C : Attach Articles to Work Orders and Work Order Line Items.

D : Include Quick Actions and Global Actions in Attached Articles.

Answer: B,C

Question 3

The field service administrator at Ursa Major Solar updates the skills required on the most common work types to adapt to the increasing complexity of jobs. This change has led to many service appointments to be in violation. There is a global optimization job set up to run nightly that has been working correctly up until this point. The administrator needs to understand why the jobs are still scheduled to resources that lack the appropriate skill level.What are two reasons appointments remain in violation and are not reassigned?Choose 2 answers

Options :

A : Global optimization doesn't reschedule appointments that have rule violations.

B : The optimizer uses a scheduling policy different from what is used on the dispatch console.

C : The territory of the resources was not included in the global optimization request.

D : There are no service resources available with the required skill levels.

Answer: A,D

Question 4

Universal containers wants to dispatch emergency work identified throughout theday that needs to completed before lower-priority work.What should the consultant recommend to meet this requirement?

Options :

A : Create a custom Gantt action to call an apex class to reschedule appointments.

B : Write a batch apex class to unscheduled low priority work orders.

C : Define a global optimization job to run hourly.

D : Apply the reshuffle action within the Gantt.

Answer: D

Question 5

Northern Trail Outfitters wants to report on its Assets and reflect their attributes including hierarchical relationships.How should the Consultant meet this requirement?