Question 1

A technician reported that the travel time calculated between appointments is often two short because job delays throughout the day.Which setting should a consultant consider to improve travel time accuracy?

Options :

A : Minimum grade, default operating hour

B : Estimated travel time, minimize travel

C : Travel speed unit, actual travel time

D : Street level routing, Default travel speed

Answer: D

Question 2

Universal container provides multiple service types (i.e installation,maintenance, Break/fix). Each service requires a variety of skills and certification forresources to excel.Which two configurations should a consultant implement to meet the requirements?

Options :

A : Use work type with required skills

B : Assign the appropriate skill to resource

C : Select the relevant work type for each resource

D : Create a multiple work order line per service

Answer: A,B

Question 3

Universal Containers wants to make it easier for Managers to monitor Preventative Maintenance work ordersusing the Dispatcher Console.Which two filtering options should managers use to find the appropriate work orders?Choose ? answers

Options :

A : The Preventative Maintenance Gantt and filter the list to show only desired work orders

B : The Dispatcher Console Map and filter the list to show only desired service appointments

C : The Dispatcher Console Appointment list and filter the list to show only desired service appointments

D : The Dispatcher Work Order Polygon and filter the list to show only desired service appointments

Answer: C

Question 4

one of the universal container customers allow maintenance only between 12:00noon to 1:00 pmOn which object should a consultant set operating Hours to meet this requirement?

Options :

A : Service territory number

B : Service territories

C : Service appointment

D : Account

Answer: D

Question 5

Which three objects are associated to the Work Type? Choose 3 answers

Options :

A : Service Appointments

B : Products Required

C : Resources

D : Skill Requirements

E : Articles

Answer: A,B,D