Exam Code: FS-Con-101
Exam Questions: 346
Salesforce Certified Field Service Consultant
Updated: 04 Jan, 2026
Viewing Page : 1 - 35
Practicing : 1 - 5 of 346 Questions
Question 1

Northern Trail Outfitters wants to improve overall responsiveness to customers.Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?

Options :
Answer: B

Question 2

One of Universal Containers' customers reported that the Technician sent to their site left without cleaning up the work area afterward.How can Universal Containers ensure that a different Technician is assigned all future work for that Customer?

Options :
Answer: C

Question 3

Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion.What should a Consultant recommend to meet this requirement?

Options :
Answer: D

Question 4

A Technician is onsite where there is no connectivity and is required to capture the customer's signature. What is the appropriate order of operations as the Technician goes back online?

Options :
Answer: D

Question 5

universal containers have a call center that responds to requests fromcustomers and schedules time for field service engineers (FSEs) to perform work onassets owned by the client. Call center agents are responsible for bookingappointmentsWhich permission set license should be assigned to the call center agents?

Options :
Answer: B

Viewing Page : 1 - 35
Practicing : 1 - 5 of 346 Questions

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