Question 1

Northern Trail Outfitters wants to report on its Assets and reflect their attributes including hierarchical relationships.

How should the Consultant meet this requirement?

Options :

A : Use the Assets without Products report.

B : Enable and customize the View Asset Hierarchy action.

C : Create custom reports and reference the Parent Asset and Root Asset fields.

D : Use standard reports and reference the Parent Asset and Root Asset fields.

Answer: D

Question 2

What is the most efficient way for a Consultant to keep Technicians proactively informed about updates to their Service Appointments and Work Orders in the Field Service mobile app?

Options :

A : Utilize Schedules Jobs from the Field Service Admin app.

B : Enable Notifications in Field Service Settings.

C : Utilize Triggers to send emails to relevant users.

D : Enable Push Notifications in the Service Console app.

Answer: B

Question 3

Geolocation tracking is enabled for universal container's for technician but

should apply to full time employees

How can Geolocation tracking for contractors to be disabled?

Options :

A : Add the exclude technician from Geolocation tracking permission to a permission set and assign it to a contractor

B :

Unchecked the collect service resources Geolocation history field in field service

mobile settings

C : Unchecked the geocoding field on the contractor-s profile

D : Set the Geolocation update frequency field to zero for contractors

Answer: A

Question 4

Universal Containers has installed base equipment that requires specific expertise to install or decommission. Additionally, the effort can vary significantly based on equipment type. What solution should a Consultant recommend to efficiently manage installation and decommission work?

Options :

A : Validation Rules and Work Types

B : Work Types and Skill Requirements

C : Milestones and Service Appointments

D : Skill Requirements and Entitlements

Answer: A

Question 5

Universal Containers is evaluating a strategy for reducing the cost of service using automated scheduling. Which two approaches will contribute to this goal? Choose 2 answers

Options :

A : Reduced Work Orders per Shift.

B : Reduced Overtime per Work Order.

C : Reduced Travel Time per Work Order.

D : Reduced Absences per Employee.

Answer: B,C

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