Question 1

Universal Containers has implemented a flow that allows technicians to replace faulty or damaged assets directly from within the field service lightning mobile app. Once a replacement has been made, where can the asset relationship s be viewed?

Options :

A : Both the primary assets and related assets related lists on the assets object

B : Only the primary assets related list on the assets object

C : Both the primary assets and related assets related lists on the work order object

D : Only the primary assets related list on the work order object

Answer: B

Question 2

Org-Wide Default sharing is set to Private in a Salesforce org.

If the Field Service Lightning User Territory feature is enabled, which three objects will be visible to users who are part of the User Territory?

Choose 3 answers

Options :

A : Accounts

B : Service Resources

C : Work Orders

D : Resource Absences

E : Work Types

Answer: A,D

Question 3

Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time

employees.

How can geolocation tracking for contractors be disabled?

Options :

A : Set the Geolocation Update Frequency field to zero for contractors.

B : Add the Exclude Technician from Geolocation Tracking permission to a permission set and assign it to contractors.

C : Uncheck the Geocoding field on the Contractor-s profile.

D : A Uncheck the Collect Service Resource Geolocation History field in Field Service Mobile Settings.

Answer: D

Question 4

An inventory manager at Universal Containers wants to better understand the distribution of a critical and expensive part across all inventory locations as the part is reused and restocked.

What should the Consultant leverage to meet this requirement?

Options :

A : Maintenance Plan

B : Product Item

C : Entitlement Plan

D : Assets

Answer: B

Question 5

An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each

required component so it can be tracked and priced separately. However, a few of the components are only on the

company's Preferred Price Book while the others are on the U.S. Price Book.

Which solution should a Consultant recommend so the agent can meet this requirement?

Options :

A : Create one Work Order and add Work Order Line Items based on the Price Book selected on the Work Type.

B : Create one Work Order for each Price Book and use Work Types to assign the Price Book to each Work Order Line Item.

C : Create one Work Order and override the price on Work Order Line Items for products on the Preferred Price Book.

D : Create one Work Order for each Price Book and add Work Order Line Items to the appropriate Work Order based on its Price Book.

Answer: C