We offer the latest GCP-GCX practice test designed for free and effective online Genesys Cloud CX Certified Professional Consolidated certification preparation. It's a simulation of the real GCP-GCX exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.
Genesys Cloud CX automatically deletes exported files from the inbox a week after its creation
With Genesys Cloud CX Architect, you can build menu applications of varying complexity through a user-friendly drag-and-drop graphical interface.
Carlos is an administrator who needs to extract data on a group of agents handling customer service calls and track their performance. These statistics allow him to estimate their average handling time. Which of the following options would help him perform his task?
Which of the following attributes ensure that the interactions are routed to the most qualified agent? (Choose two.)
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