Question 1

What type of trunk would you configure to connect to AudioCodes phones?

Options :

A : WebRTC phone trunk

B : Phone trunk

C : External trunk

D : Network interface trunk

Answer: B

Question 2

Which view displays current metrics and information about queues if you have a membership?

Options :

A : Queues Activity

B : Queues Performance

C : My Queues Activity

D : Queues

Answer: C

Question 3

Under which container is Queue available?

Options :

A :

Contact Center

B : Telephony

C : Integration

D : Routing

Answer: D

Question 4

Which setting allows you create a place for each group in your organization to upload, organize, and share documents and files?

Options :

A : Workspaces

B : People

C : Queues

D : Groups

Answer: A

Question 5

What level of permissions does a user require to view the organization settings?

Options :

A : Admin

B : Agent

C : Supervisor

D : All of the above

Answer: D