Question 1

From the _______________ page, you can monitor the number of API requests in the built-in dashboard.

Options :

A : Performance > My Performance

B : Performance > Dashboards

C : Performance > API Usage

D : Performance > Bot Performance

Answer: B

Question 2

Error 400 by Notification service means the channel has been idle for 24 hours.

Options :

A : True

B : False

Answer: A

Question 3

Arrange the following five stages of migrating from a BYOC Cloud or Genesys Cloud CX Voice to a hybrid media organization in the correct order?

1. Placing your edges into the Genesys Cloud CX hybrid media edge group.

2. Pairing your new BYOC premises edges to Genesys Cloud CX.

3. Configuring edge interfaces to use site interconnects.

4. Enabling and configuring site links

5. Making your organization hybrid media capable

Options :

A : 5,2,1,3,4

B : 2,1,3,4,5

C : 1,3,2,5,4

D : 4,1,2,5,3

Answer: A

Question 4

Which of the following endpoints are in the list of conversation endpoints? (Choose four.)

Options :

A : GET /api/v2/conversations/callbacks

B : GET /api/v2/conversations/calls

C : GET /api/v2/conversations/participants

D : GET /api/v2/conversations/chats

E : GET /api/v2/conversations/messages

F : GET /api/V2/conversations/attributes

Answer: A,B,D,E

Question 5

The typing notifications can be sent to the chat window using a POST with the _______________.

Options :

A : Member ID

B : Conversation ID + Session ID

C : Conversation ID + Member ID

D : Conversation ID + Member ID +Session ID

Answer: C