Question 1

Which of the following processes is accountable for monitoring an IT Service and detecting whenthe performance drops beneath adequate limits?

Options :

A : Event Management

B : Service Level Management

C : Service Asset and Configuration Management

D : Service Request Management

Answer: A

Question 2

You are concerned about possible hackers doing penetration testing on your network as a prelude to an attack.

What would be most helpful to you in finding out if this is occurring?

Options :

A : Examining your firewall logs

B : Examining your DNS Server logs

C : Examining your domain controller server logs

D : Examining your antivirus logs

Answer: A

Question 3

How should you configure the Regional Centers' e-mail, so that it is secure and encrypted?

(Click the Exhibit button on the toolbar to see the case study.)

Options :

A : Use EFS.

B : Use IPSec.

C : Use S/MIME.

D : Use TLS.

Answer: C

Question 4

You are responsible for virus protection for a large college campus. You are very concerned that your antivirus solution must be able to capture the latest virus threats. What sort of virus protection should you implement?

Options :

A : Network Based

B : Dictionary

C : Heuristic

D : Host based

Answer: C

Question 5

You are the project manager of a new project in your organization. You and the project team have identified the project risks, completed risk analysis, and are planning the most appropriate risk responses. Which of the following tools is most effective to choose the most appropriate risk response?

Options :

A : Decision tree analysis

B : Cause-and-effect diagrams

C : Project network diagrams

D : Delphi Technique

Answer: A

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