Question 1

Why is it important for organizations to measure the effectiveness of their learning, coaching/mentoring and advancement/career programs?

Options :

A : To increase turnover to get new people with new ideas to join the organization

B : To establish a baseline for employee engagement

C : To improve the rate at which internal job roles are filled

D : To design a better performance management system

Answer: D

Question 2

Which of the following is the best source for identifying the relative importance of various rewards elements to different work groups?

Options :

A : Board of directors

B : Employees

C : Senior management

D : Candidates for employment.

Answer: B

Question 3

How should appraisers address performance deficiencies on performance appraisals?

Options :

A : Avoid discussing them

B : Focus the entire appraisal on the areas that need attention

C : Balance every deficiency with a compliment, even if the compliments are for minor accomplishments

D : Provide specific information about deficiencies that affect performance.

Answer: D

Question 4

How far do broad banded pay ranges stretch from minimum to maximum?

Options :

A : 10% to 30%

B : 30% to 50%

C : 50% to 100%

D : 100% to 300%.

Answer: D

Question 5

What is the primary goal of a merit pay program?

Options :

A : To link pay to the competitive market rate of each job

B : To link pay to years of experience in a particular job

C : To link pay to performance in a manner that is consistent with the mission of the organization

D : To link pay to organizational performance

Answer: C