Question 1

Well-executed recognition programs create a more positive work environment through which of the following means?

Options :

A : Employees’ sense of belonging and identifying with the organization and its culture are enhanced.

B : Employees are rewarded only for exhibiting outgoing behaviors.

C : Rewarded employees receive higher ratings on performance reviews and therefore, larger increases.

D : Employees are rewarded for perfect attendance.

Answer: A

Question 2

What guides the design of all human resources programs?

Options :

A : The corporate mission

B : The human resources strategy

C : Program design and administration

D : The business strategy.

Answer: B

Question 3

Which of the following is the best source for identifying the relative importance of various rewards elements to different work groups?

Options :

A : Board of directors

B : Employees

C : Senior management

D : Candidates for employment.

Answer: B

Question 4

Which of the following formal recognition approaches is designed to specifically help bring new employees into the organization?

Options :

A : Gift certificates

B : Recruitment bonus

C : Paid travel

D : Paid time off.

Answer: B

Question 5

Which of the following may be a limitation of a government-sponsored health care program?

Options :

A : Increased reimbursement to physicians

B : Limits on services/facilities

C : Increased coverage for participants

D : Additional cost-sharing for participants

Answer: B