Question 1

What is the best way to do a realistic performance comparison of two competitive printers?

Options :

A : performing side-by-side comparisons of data sheets

B : warming up the printers prior to testing

C : giving each vendor the same document to print offsite

D : testing both printers in the customer-s working environment

Answer: D

Question 2

What makes an MFP more valuable than a printer with a separate scanner?

Options :

A : The MFP has a much lower cost per printed page, especially with color.

B : The MFP has fewer moving parts, and that means fewer paper jams.

C : The MFP has a highly engineered print driver that enables improved print quality.

D : The MFP takes up less space and can prioritize functions from multiple users.

Answer: D

Question 3

What is an effective way of choosing HP imaging and printing products for a customer?

Options :

A : Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.

B : Offer free training when selling HP imaging and printing devices.

C : Match product features to the customer-s needs to improve the way they work.

D : Sell products that offer the most functionality to fit within the customer-s budget.

Answer: C

Question 4

Which ongoing challenges does a business manager face?

Options :

A : cash flow, competitor activity, customers, and market share development

B : expense control, investment planning, sales, and administration

C : financial management, production planning, quality of goods, and stock control

D : sales growth, customer handling, administration and know-how, and expertise

Answer: A

Question 5

What is a proven advantage of using color when advertising by mail?

Options :

A : People are willing to buy anything if color is used.

B : Color is the cheapest form of printing.

C : Color printers can create stamps for mailings.

D : People are far more likely to pick up and respond to a piece of color mail.

Answer: D