Question 1

Which ongoing challenges does a business manager face?

Options :

A : cash flow, competitor activity, customers, and market share development

B : expense control, investment planning, sales, and administration

C : financial management, production planning, quality of goods, and stock control

D : sales growth, customer handling, administration and know-how, and expertise

Answer: A

Question 2

What is a proven advantage of using color when advertising by mail?

Options :

A : People are willing to buy anything if color is used.

B : Color is the cheapest form of printing.

C : Color printers can create stamps for mailings.

D : People are far more likely to pick up and respond to a piece of color mail.

Answer: D

Question 3

What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

Options :

A : Use only 1500-grit paper as cleaning pages.

B : Use only original HP supplies.

C : Place the device in a cool, dry area.

D : Use power-conditioning devices to ensure constant voltage.

Answer: B

Question 4

What is an effective way of choosing HP imaging and printing products for a customer?

Options :

A : Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.

B : Offer free training when selling HP imaging and printing devices.

C : Match product features to the customer-s needs to improve the way they work.

D : Sell products that offer the most functionality to fit within the customer-s budget.

Answer: C

Question 5

How does the HP $3.6 billion R&D investment benefit HP resellers?

Options :

A : HP devices have the biggest display screens.

B : Larger paper sizes are supported on HP devices.

C : Accessories connect easily to HP devices.

D : HP products and solutions create customer demand.

Answer: D