Question 1

Your client has identified a concrete action that they want to implement. To help them understand better what some possible results or learnings could come from this proposed action, the best response is:

Options :

A : Give the client an exercise to write down a list of good possible outcomes.

B : Remind your client that if this action succeeds, life will be much better.

C : Ask questions around possible consequences or results of the implementation of this action

D : Ask your client to share some thoughts, remind them to think optimistically, and not focus on potential problems.

Answer: C

Question 2

During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague. The best response is:

Options :

A : Tell them that the way they have been treating the colleague is unacceptable, and they need to change if they want to be a better person.

B : Ask them how they would feel if they were the colleague being treated in this way.

C : Ask the client how this new insight could impact his/her behavior towards the colleague.

D : Suggest that this insight could be very useful in changing the client-s behavior toward the colleague.

Answer: C

Question 3

Which is a key element of ICPs Evokes Awareness competency?

Options :

A : Support the client by showing empathy

B : Agree with the client on their overall goals.

C : Share observations to create new learning for the client

D : Acknowledge what is hard for the client

Answer: C

Question 4

Which is the best practice for a coach to share a client's case with the coaching supervisor?

Options :

A : Tell the client that the information needs to be shared with the supervisory coach so the coach can learn from the feedback

B : Add a statement to the client-s contract describing how information will be shared with the supervising coach

C : Correspond with the supervising coach verbally so there is no need to share the client's information in writing

Answer: B

Question 5

Nearing the end of a coaching session, the client has a very clear idea of the plan that he/she would like to implement. To help the client identify if they have all the support that they need in moving forward, the worst response is:

Options :

A : Offer to email the client daily until they have implemented the project.

B : Ask the client who will be their support.

C : Remind the client that two horses pull more weight than one, and they need someone to help them implement their plan.

D : Help the client in assessing whether they have any areas that might need more support or still need to be addressed.

Answer: A