Question 1

During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague. The best response is:

Options :

A : Tell them that the way they have been treating the colleague is unacceptable, and they need to change if they want to be a better person.

B : Ask them how they would feel if they were the colleague being treated in this way.

C : Ask the client how this new insight could impact his/her behavior towards the colleague.

D : Suggest that this insight could be very useful in changing the client-s behavior toward the colleague.

Answer: C

Question 2

Your client has identified a concrete action that they want to implement. To help them understand better what some possible results or learnings could come from this proposed action, the best response is:

Options :

A : Give the client an exercise to write down a list of good possible outcomes.

B : Remind your client that if this action succeeds, life will be much better.

C : Ask questions around possible consequences or results of the implementation of this action

D : Ask your client to share some thoughts, remind them to think optimistically, and not focus on potential problems.

Answer: C

Question 3

If a coach believes that a client is at immediate risk for self-harm, what is the first step they should take?

Options :

A : Try counseling the client

B : Call emergency response services

C : Talk with the client-s family about getting help

D : Discuss with a mental health professional

Answer: B

Question 4

Nearing the end of a coaching session, the client has a very clear idea of the plan that he/she would like to implement. To help the client identify if they have all the support that they need in moving forward, the worst response is:

Options :

A : Offer to email the client daily until they have implemented the project.

B : Ask the client who will be their support.

C : Remind the client that two horses pull more weight than one, and they need someone to help them implement their plan.

D : Help the client in assessing whether they have any areas that might need more support or still need to be addressed.

Answer: A

Question 5

A client tells their coach that they can't stop thinking about harming themselves and shares specific information about when and how they are planning to do it Which action should the coach take first?

Options :

A : Tell the client to call a therapist

B : Contact the appropriate emergency response services

C : Schedule more frequent coaching sessions

D : Discuss the issue with the client-s family

Answer: B