Question 1

If a coach believes that a client is at immediate risk for self-harm, what is the first step they should take?

Options :

A : Try counseling the client

B : Call emergency response services

C : Talk with the client-s family about getting help

D : Discuss with a mental health professional

Answer: B

Question 2

During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague. The best response is:

Options :

A : Tell them that the way they have been treating the colleague is unacceptable, and they need to change if they want to be a better person.

B : Ask them how they would feel if they were the colleague being treated in this way.

C : Ask the client how this new insight could impact his/her behavior towards the colleague.

D : Suggest that this insight could be very useful in changing the client-s behavior toward the colleague.

Answer: C

Question 3

After making initial progress between sessions, your client is now at a point where they are stuck and feel like they are moving backwards. The worst response is:

Options :

A : Tell the client that they need to stick to their decision and try harder.

B : Ask the client questions about what this is helping them understand or learn about themselves, their process, or the situation.

C : Remind the client that they will fail long term if they don't have better support.

D : After hearing the situation, kindly suggest what the client might be learning about being stuck.

Answer: C

Question 4

Your client has identified a concrete action that they want to implement. To help them understand better what some possible results or learnings could come from this proposed action, the best response is:

Options :

A : Give the client an exercise to write down a list of good possible outcomes.

B : Remind your client that if this action succeeds, life will be much better.

C : Ask questions around possible consequences or results of the implementation of this action

D : Ask your client to share some thoughts, remind them to think optimistically, and not focus on potential problems.

Answer: C

Question 5

Which is the best practice for a coach to share a client's case with the coaching supervisor?

Options :

A : Tell the client that the information needs to be shared with the supervisory coach so the coach can learn from the feedback

B : Add a statement to the client-s contract describing how information will be shared with the supervising coach

C : Correspond with the supervising coach verbally so there is no need to share the client's information in writing

Answer: B