QOS is a marketing consultancy business. QOS’s most recent corporate analysis has identified that three new businesses have recently entered its market and started aggressively targeting QOS’s key clients.

Which ONE of the following categories would these new business entrants to the market be classified within, as part of QOS’s corporate appraisal?

Which THREE of the following strategic activities are objectives useful for?

There are four main ways in which an organisation can react to environmental situations. Where an organisation recognises an environmental problem but has decided it will be insignificant and have a short-term implication, its likely reaction would be:

MST Software develops, distributes, and supports engineering software for the automotive industry. The software is complex and requires a considerable investment in training and ongoing support from MST. The company is favored by investors because a considerable portion of its business consists of recurring revenue from support services. It is also well regarded because of its extensive installed base of licenses, making it almost a de facto industry standard. Revenue from actual license sale accounts for only a small portion of the company’s business, even though actual unit license sales are quite high compared with competitors. Which one of the following statements best describes MST’s strategic pricing policy?

Two managers were discussing the merits of goal setting to improve employee performance. One manager felt that specific goals should not be established and that, to provide for flexibility, only generalized goals should be used. The other manager felt that specific, difficult goals produce the best results. As the discussion continued, other methods of goal setting were identified. Select the best method for setting goals.