Question 1

When setting up Intelligent Sales, which three types of records should an administrator create for a Field Sales Agent before Visit records can be created? (Choose three.)

Options :

A : Contacts

B : Opportunities

C : Locations

D : Accounts

E : Assets

Answer: A,C,E

Question 2

An insurance organization wants to be able to track specialties and sub-specialties related to practitioner to use in provider search. Which would they store these relationships? (Choose threE

Options :

A : Care provider facility specialty

B : Healthcare provider specialty

C : Care Taxonomy

D : Healthcare provider Taxonomy

E : Care specialty

Answer: A,B,E

Question 3

A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment. Which capability should a consultant leverage to address this requirement?

Options :

A : Utilization Management

B : Intelligent Appointment Management

C : identity Verification

D : Benefits Eligibility and Verification

Answer: D

Question 4

Dr. Jill Mikel at Tahoe Hospital would like to improve the management of patient visits. Which steps should the salesforce Administrator complete to setup a patient visit Process? (Choose two)

Options :

A : Create a Task and add task to an action plan template.

B : Create flow for the business process.

C : Create a task and add the task to visit creation.

D : Create an action plan template add flow and published the template.

Answer: B,D

Question 5

The Salesforce administrator for Lake Tahoe Hospital would like to implement Utilization Management. What are the design consideration that administrator has to be aware of when creating the application? (Choose two.)

Options :

A : Path can not be used to visually represent the status of a care request.

B : Care request functionality is included in the Health Cloud managed package.

C : Each Care request has to have an associated case.

D : New Care requests can be created using the create care request component.

E : Care requests has empower components that can be exposed within Communities.

Answer: C,D

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