Select the term which best describes the quality management system process of modifying a non-conforming product to bring it within acceptance criteria. 

Which of the following is a record related to the audit program that should be managed and maintained?

What does an auditor evaluate during an audit follow-up? 

Which one of the following options best describes the purpose of a Stage 1 third-party audit? 

Scenario 3: Fin-Pro is a financial institution in Austria offering commercial banking, wealth management, and investment services. The company faced a significant loss of customers due to failing to improve service quality as they expanded. To regain customer confidence, top management implemented a QMS based on ISO 9001. After a year, they contacted ACB, a local certification body, to pursue ISO 9001 certification. The audit team was led by Emilia, an experienced lead auditor, and included three auditors. After an agreement was reached, ACB sent the audit objectives to the audit team. The audit team began by gathering information about Fin-Pro’s understanding of ISO 9001 requirements. While reviewing documented information, they noticed missing records of training and awareness sessions. They conducted employee interviews to verify attendance. The team also reviewed the organizational chart and job descriptions to confirm employee competence. They observed the company’s working environment (social, psychological, and physical conditions). The audit team analyzed the evidence and prepared an audit report with findings and conclusions. Which statement below represents the level of responsibility demonstrated by the audit team in scenario 3?