ABC is a fast food shop that receives orders by phone or the internet. The normal menu includes 15 different

types of hamburgers; however, in the

last two days, due to a shortage of a special type of meat, they can only prepare six of the 15 varieties.

You are performing a third-party audit of ABC; you observed that the menu offering food on the website is

still the normal one, with 15 different

hamburgers. During a 30-minute period, you observed several customers reluctantly accepting other than the

hamburger they preferred. You decided

to raise the following nonconformity as follows:

"There is evidence that ABC has not reviewed the ability to provide customers the offered products".

The restaurant manager does not accept the nonconformity. She says that ABC had an extensive training

programme for all personnel, which you have already seen when auditing Human Resources. This shortage of

some hamburgers cannot be considered a management system failure.

Which one would be your answer from the following options?

You work for an organisation, 'ABC', which provides packaged food to the public. You are asked to

lead a team (you as the leader and two other

auditors) to audit an external provider, 'XYZ', which provides packaging materials to your

organisation. It is 4 pm, and the audit is dlose to an end;

you are having an internal meeting with the team to decide what will be presented to the auditee

during the Closing meeting. The Closing meeting

was scheduled for 5 pm.

'XYZ' has two manufacturing lines: M1 is a clean room for primary packaging materials (i.e. will be in

direct contact with the food), and M2 is for

secondary materials (i.e. will not be in direct contact with food).

Auditor 1 audited the two manufacturing lines.

You: "What findings would you report?"

Auditor 1: "I have one issue. Earlier today in the morning I saw some secondary material stocked in

the clean room. I would propose raising a

nonconformity."

You: "How would you write the nonconformity?"

Auditor 1: "In the clean room, there was a pallet with secondary materials."

What additional information would you add to this text to complete the nonconformity report?

Select six.

You are preparing for interviews with two members of top management. Based on the information that you gathered about the organization, you conclude that it is the top management who takes all the important decisions and closely supervises and controls employees. Based on this, which management style is practiced in the organization?

In the context of a third-party certification audit, it is very important to have effective communication. Which is not the responsibility of the audit team leader? 

Which of the following three options could be considered potential threats to impartiality in an audit context?