Question 1

What is an example of a knowledge factor used for authentication?

Options :

A : ID card

B : Password

C : Security token

D : Fingerprint

Answer: B

Question 2

Which statement describes the planning phase of the systems development life cycle (SDLC)?

Options :

A : Performing corrections, additions, and upgrades to ensure the system continually meet business goals

B : Establishing full descriptions of the desired features and operations of the system

C : Establishing a high-level strategy and goals for an intended project

D : Bringing project pieces together, checking interoperability, and verifying functionality

Answer: C

Question 3

A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?

Options :

A : Distribution management (DM)

B : Customer relationship management (CRM)

C : Supply chain management (SCM)

D : Operations management (OM)

Answer: B

Question 4

What are ecological results of the expanded use of technology? Choose 2 answers.

Options :

A : Lengthened life span of computer equipment

B : Increased carbon emissions

C : More people purchasing computer equipment

D : Decreased electronic waste

E : Increased energy consumption

Answer: B,E

Question 5

What is an advantage of virtualization?

Options :

A : Restricts the availability of resources

B : Reduces the cost of ownership and makes IT simpler to manage

C : Allows for greater workload stagnation

D : Increases reliance on manual operations

Answer: B