Question 1

What is a benefit of globalization?

Options :

A : Costs associated with operating in new geographic areas

B : Adherence to regulatory requirements

C : Increased competition

D : Access to new talent pools

Answer: D

Question 2

What are ecological results of the expanded use of technology? Choose 2 answers.

Options :

A : Lengthened life span of computer equipment

B : Increased carbon emissions

C : More people purchasing computer equipment

D : Decreased electronic waste

E : Increased energy consumption

Answer: B,E

Question 3

A company has a large percentage of employees who resist the use of new technologies. What should the company consider first before implementing a unified communications system?

Options :

A : Pilot testing

B : Employee accessibility

C : Corporate culture

D : Competitors' systems

Answer: C

Question 4

What is an advantage of virtualization?

Options :

A : Restricts the availability of resources

B : Reduces the cost of ownership and makes IT simpler to manage

C : Allows for greater workload stagnation

D : Increases reliance on manual operations

Answer: B

Question 5

A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?

Options :

A : Distribution management (DM)

B : Customer relationship management (CRM)

C : Supply chain management (SCM)

D : Operations management (OM)

Answer: B