Exam Code: L4M2
Exam Questions: 367
Defining Business Needs
Updated: 14 Jul, 2026
Viewing Page : 1 - 37
Practicing : 1 - 5 of 367 Questions
Question 1

The procurement team has been asked to collect and analyse direct and indirect costs of a key item supplier. They have been working with other internal stakeholder and identify what they have known and gaps to be filled. Which of the following activities should be done next?

Options :
Answer: C

Question 2

In Kano model, which of the following types of requirement should be excluded from the product or service?

Options :
Answer: A

Question 3

Warwickshire Ambulance Service (WAS) is an NHS Trust. It operates throughout Warwickshire and the neighbouring areas. It has three core areas of activity, namely the provision of Emergency Ambulance Services, routine Patient Transport Services, and Logistic Medical Services. The agency is working towards higher service level through benchmarking. Which of the following is the benefit of benchmarking to WAS?

Options :
Answer: B

Question 4

Due to increasing demand, a local restaurant is requesting its fish vendor to supply larger quantity. The restaurant manager also asks the vendor whether it is possible to reduce the total price by 5%. This is known as...?

Options :
Answer: C

Question 5

Product development consists of various stages, including planning and analysis, design development, pre-production, production and maintenance. At which stages the opportunities for cost reduction will be the greatest?
1. Planning stage
2. Pre-design stage
3. Detail design stage
4. Production stage
5. Logistics support stage

Options :
Answer: C

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