Question 1

The Pinocchio Effect looks at which characteristic during a negotiation?

Options :

A :

Childishness

B : Ploys and Tactics

C : Honesty

D : Stability

Answer: C

Question 2

2021-12-07-17-31-10-fe871844610e115fd957adf83ed28cd4

Which of the following will you put into box 5?

Options :

A : Lead negotiator

B : Budget Holder

C : Procurement

D : Technical Representative

Answer: C

Question 3

Party City Ltd is in a negotiation with an important supplier called Cuppa Inc. The negotiation is extremely important for both businesses and the stakes are high. After two hours of negotiation, there appears to be a deadlock. Which of the following should Party City Ltd do?

Options :

A :

walk away from the negotiation - it is clear they will not get what they want

B : start using hard-ball techniques

C : concede some issues to ensure conversations continue

D : suggest taking a break

Answer: D

Question 4

ABC Ltd is going into partnership with a supplier called XYZ to create a new product. The project is highly secret at the moment as funding has not yet been secured to begin manufacturing. Firstly, ABC wishes to iron out some final details. They are heading into a meeting with XYZ and are bringing into the meeting the Head of Technical Design. This person created the specification upon which the product will be built. What type of power will the Head of Technical design bring to the meeting?

Options :

A : legitimate

B : referent

C : expert

D : coercive

Answer: C

Question 5

A push style of negotiation uses logic, facts and reasoning to make a case of change. Is this true?

Options :

A : yes - push tactics can be effective in getting results but not commitment

B : yes- push tactics focuses on collaborative approaches to problem solving

C :

no - push tactics are good at winning hearts and minds

D :

no - push tactics focus on listening and involving others

Answer: A