Question 1

What is the primary motivation for offshoring?

Options :

A : cheaper holidays

B : exploit other countries' resources

C : cut costs

D : improve cultural competence

Answer: C

Question 2

Six-Sigma is only suitable to the manufacturing industry. Is this correct?

Options :

A :

yes- this reduces defects in the supply chain

B : yes- it is an excellent way of reducing costs

C : no- six sigma can be used across all industries and enables bottom-line savings

D : no- six sigma is not suitable for the manufacturing industry

Answer: C

Question 3

Which of the following are advantages of using local sourcing? Select TWO

Options :

A :

higher costs

B :

less environmental impact

C :

cheaper

D : flexibility for support and maintenance

E :

higher quality

Answer: B,D

Question 4

2021-12-20-15-55-10-0cb412434c866aeb99b2685dd16a87e0

Which of the following will you put into box 6?

Options :

A : outsource

B : strategic alliance

C : retain

D : eliminate

Answer: B

Question 5

Which of the following is an example of exceeding customers' expectations. Select TWO

Options :

A :

providing the item desired in a different colour

B : a customer ordering an item online and it is delivered the day it is expected

C : the price is lower than the customer expected to pay

D : providing a free gift when a purchase is made

Answer: C,D