Question 1

Below are descriptions of 5 organisations in the manufacturing industry. Each organisation creates a different product in a different way. For each organisation, select the prioritisation method for processing orders from customers and the pattern of workflow used.

Organisation 1: This company makes their product only after receiving orders from customers. All items produced are identical which means that items can be produced very quickly and effectively. Orders are prioritised based on the necessary lead-time specified by the customer.

Organisation 2: This organisation produces products which can be customised – customers simply specify the dimensions and materials required when placing their order online. In order to produce these, the organisation groups the product by characteristics when deciding which orders to complete first.

Organisation 3: This organisation looks at the length of time the order will take to make, and prioritises those that will take the most amount of time. Each product created is unique so processing time varies greatly.

Organisation 4: This organisation creates the same item in small amounts each year. Orders are processed on the day they are received and shipped out the next day.

Organisation 5: This organisation has low order numbers but is continuing to create products in a hope that sales will increase soon. Different members of the team produce different items.

Complete the table below by listing prioritisation method and pattern of workflow. Some answers may not be used: earliest due date, shortest processing time, longest processing time, similar process, HR skill requirement, first in-first out, make to order, make to stock, engineer to order, configure to order, continuous production, batch production.

Which of the following will you put into box 6?

2023-01-06-21-15-34-7274f23792f77ae518b27f8b4a9759e1

Options :

A : make to order

B : make to stock

C : engineer to order

D : configure to order

E : continuous production

F : batch production

Answer: A

Question 2

When designing a supply network, which of the following stages should be completed first?

Options :

A :

analyse potential risks

B : confirm the network scope

C : determine the approach for managing material flow

D : track information flow

Answer: B

Question 3

LTL Ltd is a manufacturing organisation that produces made to order equipment for the construction industry such as bespoke windows and doors. The Head of Operations has received four large orders of windows and doors and is considering the sequencing of when the orders should be made. Which of the following should the company do?

Options :

A : Use a First Come First Serve system to prioritise the orders that were made first. This will ensure customer satisfaction

B : Sequence the orders in the way that will be the cheapest to produce so as to create the highest profit margin

C : Create the orders in the most logical, economic and fastest pattern. This may mean that the first order received is the last to be produced

D : Start manufacturing the order that has the longest time to complete first so all orders are ready at the same time.

Answer: C

Question 4

A cupcake manufacturing organisation use a 'management by exception' technique when it comes to planning and control. What does this mean?

Options :

A : audits and other control activities are completed by an outsourced company to ensure there is no bias in the investigations

B : reporting only takes place when non-compliance occurs

C : plans and control activities are created based on historical performance

D : exceptional performance is rewarded, for example through staff bonus schemes

Answer: B

Question 5

XYZ Ltd is a manufacturing organisation which buys raw materials from ABC Ltd including, but not limited to rubies and gold. These materials are used in the manufacturing of jewellery and watches. XYZ Ltd accepts all orders of the materials provided as they are rare. The supply relationship is therefore one-sided. Which type of network best describes this relationship?

Options :

A : proprietary

B : centralised

C : asymmetric

D : symmetric

Answer: C