Question 1

Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made. How can this be built into Salesforce?

Options :

A : Download an app from the AppExchange to connect Salesforce and the external system.

B : Create customer web service with Order Object

C : Create an schedule process to call the external system.

D : Create with the external system to create Transaction Journals.

Answer: C

Question 2

Universal container launched a Loyalty Program. The salesforce Administrator to….. to create a private portalfor the Loyalty Program.What is the last step the Salesforce Administrator must complete?

Options :

A : Associate the Loyalty Program with the site

B : Activate the Experience Cloud site

C : Add the relevant Experience Cloud components to the pages

D : Create the Experience Cloud site

Answer: B

Question 3

A Loyalty Manager would like to monitor members' tier history in the dashboards from Analytics Studio App. Which two fields need to be enabled in field history tracking in the Loyalty Member Tier object for this to be achieved?

Options :

A : Loyalty Tier Group

B : Change Reason Type

C : Loyalty Tier

D : Reason for Change

Answer: B,D

Question 4

Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data across many Loyalty Management objects?

Options :

A : Batch Management

B : Decision Table

C : Quick Actions

D : Data Processing Engine

Answer: D

Question 5

Universal Containers (UC) has a Loyalty Program with a Loyalty Member Portal implemented using the Loyalty Experience Cloud template. UC is planning tolaunch a new Loyalty Program and wants to retain the same design and functionalities of the existing Loyalty Member Portal. Which two steps should UC consider during the implementation of the new Loyalty Program?

Options :

A : Assign the existing Loyalty Member Portal to the new Loyalty Program too.

B : Use existing Experience Cloud components to handle the same design and functionalities.

C : Create new Experience Cloud Components for the new Loyalty Member Portal.

D : Create a new Loyalty Member Portal and assign it to the new Loyalty Program.

Answer: B,D