Question 1

Which of the following can be captured using forms in Customer Insights - Journeys?

Options :

A : Customer preferences

B : Employee feedback

C : Marketing budgets

D : Lead sources

Answer: A

Question 2

How do you perform a test and enable a mailbox for a user in Dynamics 365?

Options :

A : Test in the Admin Center

B : Automatic after setup

C : Test & Enable Mailbox button in Email Configuration

D : Enable Mailbox in User Settings

Answer: C

Question 3

Why would you configure relationship mappings on Sales tables?

Options :

A : To configure opportunity close

B : To automate the lead creation process

C : To manage user access

D : To ensure data consistency between related entities

Answer: D

Question 4

You need to enable the Dynamics 365 App for Outlook for the sales team. You need to perform the prerequisite actions before you can add the app for all users. Which two actions should you perform? Each correct answer presents part of the solution. Choose two. NOTE: Each correct selection is worth one point.

Options :

A : Enable mailboxes.

B : Add the Dynamics 365 App to Outlook desktop app.

C : Add the Dynamics 365 App for Outlook security role.

D : Enable sending on behalf of other users setting.

Answer: A,C

Question 5

Which tool is best for configuring a bulk deletion job in Dataverse?

Options :

A : Data Management

B : Dataverse Settings

C : Power Apps

D : Advanced Find

Answer: A