Question 1

How does Customer Insights - Data enhance the sales process?

Options :

A : By creating sales reports

B : By automating customer interactions

C : By automating lead scoring

D : By providing a single source of truth

Answer: D

Question 2

How do you deploy the Dynamics 365 App for Outlook via the Dynamics 365 Admin Center?

Options :

A : Download and distribute app

B : Install directly from the App Store

C : Enable app under Admin Center

D : Assign app to users under Admin Center

Answer: D

Question 3

How do you differentiate between active and inactive records in a view?

Options :

A : By setting up business rules

B : By configuring filters

C : By using color coding

D : By configuring columns

Answer: B

Question 4

Which tool is best for configuring a bulk deletion job in Dataverse?

Options :

A : Data Management

B : Dataverse Settings

C : Power Apps

D : Advanced Find

Answer: A

Question 5

What is a key benefit of deploying Copilot for Sales in Dynamics 365 Sales?

Options :

A : Enhanced data entry with AI assistance

B : Streamlined customer communication

C : Improved sales forecast accuracy

D : Automated lead scoring

Answer: A