Question 1

A customer needs a cost-effective sales solution that can display current news about a lead or an account.

You recommend Microsoft Relationship Sales.

Which two products are included in Microsoft Relationship Sales? Each correct answer presents part of the

solution.

NOTE: Each correct selection is worth one point.

Section: Describe Dynamics 365 Sales

Options :

A :

Dynamics 365 Customer Insights

B :

Dynamics 365 Sales Enterprise

C :

Dynamics 365 Sales Insights

D : LinkedIn Sales Navigator

Answer: B,D

Question 2

You are a sales representative for a company.

Which Dynamics 365 Sales can you use to manage the sales pipeline?

Section: Describe Dynamics 365 Sales

Options :

A : Turning leads into opportunities

B : Tracking the asset history of a customer

C : Resolving an open case of a customer

D : Tracking service level agreements

Answer: A

Question 3

A company uses lead scoring models with Dynamics 365 Customer Insights - Journeys.

You need to identify actions that affect lead scores.

Which two actions should you identify? Each correct answer is a complete solution.

NOTE: Each correct selection is worth one point.

Options :

A : webpage visits

B : phone calls

C : form submissions

D : event payments

Answer: A,C

Question 4

A company wants to be able to give quotes to customers from their parts list.

You need to recommend a solution for the company.

What should you recommend?

Section: Describe Dynamics 365 Sales

Options :

A : Dynamics 356 Customer Insights

B : Dynamics 365 Sales

C :

Dynamics 365 Marketing

D :

Dynamics 365 Human Resources

Answer: B

Question 5

A company is considering implementing products and the product catalog in Dynamics 365 Sales.

Sales transactions can occur in multiple currencies. The company wants to manage exchange rates.

You need to explain to the company how Dynamics 365 Sales handles currency.

Which two statements describe how Dynamics 365 Sales handles currency? Each correct answer presents

part of the solution.

NOTE: Each correct selection is worth one point.

Section: Describe shared features

Options :

A : By default, all available currencies can be used.

B : By default, a base currency is available and other currencies can be added as needed.

C : Exchange rates are automatically updated.

D : Exchange rates need to be updated manually.

Answer: B,D