Exam Code: MC-Con-201
Exam Questions: 104
Salesforce Certified Marketing Cloud Next Consultant
Updated: 23 Sep, 2026
Viewing Page : 1 - 11
Practicing : 1 - 5 of 104 Questions
Question 1

Northern Trail Outfitters wants to automatically send a customer satisfaction survey email after a Case recordin CRM is updated to a status of "Closed".Which flow type should a Marketing Cloud Next Consultant use to support this near real-time use case?

Options :
Answer: C

Question 2

Northern Trail Outfitters wants customer service reps to be able to view and update a customer'scommunication consent preferences directly from the customer's CRM record when interacting with them inthe contact center.Which component should a Marketing Cloud Next Consultant add to the Contact record page to enable thiscapability?

Options :
Answer: A

Question 3

A Marketing Cloud Next Consultant wants to build a messaging flow that delivers a notification to everyonethat has active consent in SMS or Email. The notification must only be sent via one channel using thefollowing logic.• If the customer is opted in to both channels, the flow must route to their preferred channel.• If they are opted out of their preferred channel, it must route to the alternative channel.Which flow element and configuration should the consultant select to handle this routing?

Options :
Answer: A

Question 4

Northern Trail Outfitters would like customers to choose whether they receive product updates by email orSMS for a given subscription, like newsletters or events.Which data model object (DMO) stores the customer's consent status for each subscription and channel?

Options :
Answer: C

Question 5

Northern Trail Outfitters (NTO) is investigating reports that promotional emails are being delivered toindividuals who have previously opted out earlier the same day. NTO discovers that customer consentpreferences are updated daily using a batch data transform that writes directly to the CommunicationSubscription Consent data model object (DMO), causing customer complaints.Which action should the Marketing Cloud Next Consultant take to resolve it?

Options :
Answer: B

Viewing Page : 1 - 11
Practicing : 1 - 5 of 104 Questions

© Copyrights FreePDFQuestions 2026. All Rights Reserved

We use cookies to ensure that we give you the best experience on our website (FreePDFQuestions). If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the FreePDFQuestions.