Question 1

A design workshop was held and the following point was agreed.

In which key document (A-F) should they be recorded as part of the ‘design’ theme?

Choose only ONE document for each item of information. Each document can be used once, more than once, or not at all.

The increase in registered patents will be measured by recording how many have been submitted on a quarterly

and annual basis compared to pre-merger statistics. This will begin once the two R&D teams have been fully

integrated.

Options :

A : Benefits map

B : Benefits profile

C : Design approach

D : Risk register

E : Target operating model

F : Vision statement

Answer: B

Question 2

The sales personnel from both PCSafe and TechStore have a lot of very important knowledge about the two different markets. This has been gathered over time but has never been formally documented. For the Merger Programme to be successful, it is vital that this knowledge is shared, so that the new PCTech organization is better at competing with its competitors.

Which is MOST LIKELY to encourage knowledge sharing?

Options :

A : Document current processes in a common format to determine where there are any points of similarity

B : Hold informal meetings to share stories about what worked well and what worked did not in the past

C : Instruct the Sales Channel and Processes project manager to hold regular progress meetings with sales staff

D : Set up a repository on a shared system where sales personnel can log lessons learned from previous experience

Answer: B

Question 3

The programme manager has asked the Research Manager to present to the programme board.

The presentation will identify what skills will be required to operate the new joint Research and Development function, once the new ways of working have been established.

Is this an appropriate application of the ‘deploy diverse skills’ principle, and why?

Options :

A : Yes, because the programme board should be clear on the skills needed to operate business as usual

B : Yes, because the programme board should be clear on the costs of deploying specialist skills

C : No, because operational skills should be included under 'organization' in the target operating model

D : No, because staffing the joint Research and Development function is an operational responsibility

Answer: A

Question 4

The programme is currently in Tranche 2. The COO has been appointed as the SRO and the IT Manager is the programme manager. Due to the SRO’s lack of IT knowledge, the programme manager has found that it is easier to omit reporting about the IT issues as it often worried the SRO, who then created friction with the Process Alignment Project team.

Is this an appropriate application of the 'decisions' theme, and why?

Options :

A : Yes, because the programme manager has appropriate skills to ensure that the issues are managed

B : Yes, because reporting should focus on the areas where decisions from the SRO are needed

C : No, because the programme office should record and report on the issues in the issue register

D : No, because the SRO is accountable for ensuring that a culture of reporting truthfully is established

Answer: D

Question 5

The first tranche has started, and news of the restructure has spread through both organizations.

The programme board is concerned by the large number of staff-related issues being raised by the project manager of the Divisional Restructure Project. Some TechStore staff are threatening to go to the media about the way they have been treated. As a result, the programme board requested a review of the stakeholder engagement approach.

Is this an appropriate application of the 'assurance' theme?

Options :

A : Yes, because emerging issues and risks that threaten the viability of the programme should trigger assurance activities

B : Yes, because the stakeholder engagement process should be reviewed at regular intervals as part of regular progress monitoring

C : No, because the stakeholder engagement approach should be reviewed as part of the 'evaluate new information' process

D : No, because the potential damage to PCTech-s reputation from negative media reports should be recorded in the risk register

Answer: A