Question 1

The first tranche has started, and news of the restructure has spread through both organizations.

The programme board is concerned by the large number of staff-related issues being raised by the project manager of the Divisional Restructure Project. Some TechStore staff are threatening to go to the media about the way they have been treated. As a result, the programme board requested a review of the stakeholder engagement approach.

Is this an appropriate application of the 'assurance' theme?

Options :

A : Yes, because emerging issues and risks that threaten the viability of the programme should trigger assurance activities

B : Yes, because the stakeholder engagement process should be reviewed at regular intervals as part of regular progress monitoring

C : No, because the stakeholder engagement approach should be reviewed as part of the 'evaluate new information' process

D : No, because the potential damage to PCTech-s reputation from negative media reports should be recorded in the risk register

Answer: A

Question 2

The BCM has suggested that the schedule to achieve the increased sales and reduced costs should be integrated with the programme's schedule for delivering the projects. This would create a single view of the programme's work to deliver the new sales processes and channels as well as the increased sales and reduced costs. The programme manager has opposed this, believing it to be an invalid interpretation of the ‘structure’ theme.

Is the programme manager correct, and why?

Options :

A : Yes, because the benefits realization plan and delivery plan should remain independent to enable more effective change control.

B : Yes, because it is the BCM’s responsibility to produce the benefits realization plan, and plan for transition effectively.

C : No, because combining the benefits realization plan with the delivery plan should help the BCM prepare more effectively for the changes needed.

D : No, because the BCM should make decisions regarding the benefits realization plan ensuring that transition is aligned to benefits realization.

Answer: C

Question 3

The Sales Channel and Processes Project is due to deliver the new sales processes within the next week. The programme manager and the BCM have been reviewing the new and revised sales processes with the Sales Manager to make sure that they meet the specified needs of the business before they are implemented.

In which activity of the 'deliver the capabilities' process should this review be carried out?

Options :

A : Manage the tranche

B : Validate the adequacy of programme plans

C : Prepare the business for change and plan transition

D : Prepare for the next process

Answer: D

Question 4

The sales personnel from both PCSafe and TechStore have a lot of very important knowledge about the two different markets. This has been gathered over time but has never been formally documented. For the Merger Programme to be successful, it is vital that this knowledge is shared, so that the new PCTech organization is better at competing with its competitors.

Which is MOST LIKELY to encourage knowledge sharing?

Options :

A : Document current processes in a common format to determine where there are any points of similarity

B : Hold informal meetings to share stories about what worked well and what worked did not in the past

C : Instruct the Sales Channel and Processes project manager to hold regular progress meetings with sales staff

D : Set up a repository on a shared system where sales personnel can log lessons learned from previous experience

Answer: B

Question 5

In the programme brief three options were considered:

(1) Keep PCSafe and TechStore as two separate companies

(2) Carry out the merger

(3) Keep the companies separate but with close collaboration

The programme manager is now developing the business case in the 'design the outcomes' process and is reconsidering the options provided, and any new ones that have become apparent as more information is gathered.

Which theme is being applied by the programme manager?

Options :

A : Design

B : Knowledge

C : Structure

D : Justification

Answer: D

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