Question 1

Which preference allows users to enter a quantity higher than the quantity’ committed for an item on an Item Fulfillment form?

Options :

A : Invoice in Advance of Fulfillment

B : Allow Overage on Item Commitments

C : Show Unfulfilled Items on Invoices

D : Allow Overage on Item Fulfillments

Answer: B

Question 2

A user created a List of Items Sold Today report using a saved search. Which portlet allows the user to add this report to the Home dashboard?

Options :

A : Custom Search

B : Report Snapshots

C : Quick Search

D : Custom List

Answer: A

Question 3

Which two options for defining custom roles will restrict the pool of records that a role can access? (choose 2)

Options :

A : Location Restrictions

B : Employee Restrictions

C : IP Address Restrictions

D : Restricted Form

Answer: A,B

Question 4

Which statement is true about the Help Desk feature?

Options :

A : The Help Desk feature enables users to manage internal and external cases.

B : Cases designated as Help Desk are excluded from case reports.

C : The Help Desk feature excludes rules and territories.

D : Time Tracking is available in the Standard Help Desk form.

Answer: C

Question 5

Which item types may be used to cluster Item records and group them into one unit? (Choose two.)

Options :

A : Service Items

B : Lot-Numbered Items

C : Non-inventory For Resale

D : Kit/Package Items

E : Assembly Items

Answer: D,E