Question 1

A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, 'the data you are trying to access is unavailable.' The button works as expected for the system administrator.What should the consultant advise to troubleshoot the issue?

Options :

A : Check if the user has access to the Apex Class for Manage Households.

B : Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.

C : Check if the user has the View Reports in Public Folders system permission.

D : Check if the user has access to Households via Role hierarchy.

Answer: C

Question 2

A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it.What happens when a system administrator attempts to delete this Household Account record?

Options :

A : There is an error message because there are closed/won donations associated with the Account record.

B : There is an error message because there are recurring donations associated with the Contacts in this Account.

C : There is an error message because there are relationships associated with the Contacts in this Account.

D : The Household Account record is deleted.

Answer: A

Question 3

A nonprofit is moving from a legacy donor management system to NPSP. The nonprofit wants to retain the legacy system's 150 donation appeal source codes as historical data.What should the consultant recommend?

Options :

A : Create a custom object 'Legacy Source Code' and map a lookup field on Contacts and Opportunities when importing donations.

B : Create a custom text field 'Legacy Source Code' on Contact and Opportunity to store the legacy system-s source codes.

C : Insert a Campaign for each Legacy Source code and, when importing Contacts and Opportunities, relate them to the Campaign.

D : Add each legacy source code to the Lead Source picklist and set the code when inserting Contacts and Opportunities.

Answer: A

Question 4

A nonprofit admin notices that case managers are failing to gather required information when qualifying new beneficiaries for its programs.Which Salesforce automation tool should the nonprofit use to collect the correct data?

Options :

A : Workflow

B : Approval Process

C : Process Builder

D : Salesforce Flow

Answer: D

Question 5

An international nonprofit organization works across six different countries in Europe and Africa. The organization relies heavily on volunteers in each country to support its work and wants volunteers to be able to sign up for volunteer jobs on its website.What is a consideration when setting up Volunteers for Salesforce given this context?

Options :

A : Set up a different Site in Volunteers for Salesforce for each country and set the time zone for the Site to the local time zone so all events will appear as the correct time for the time zone.

B : Add text to the Volunteers for Salesforce website informing all volunteers that all time for volunteer jobs and shifts is shown in the time zone of the headquarters and they need to convert the time to their local time zone.

C : Remove the Start Time and End Time fields from the website template and put the times in the description in the local time zone.

D : Set the Volunteer Job-s Website Time Zone field value to the time zone in which the job will take place when creating Volunteer Jobs.

Answer: D