Question 1

Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?Choose 2 answers

Options :

A : Client Alert

B : Case

C : Service Delivery

D : Program

Answer: C,D

Question 2

A nonprofit is looking for an integrated tool that manages more than one channel for personalized journeys, triggers messages automatically to create stronger relationships, and links communications to donations it has received.Which solution should the consultant recommend?

Options :

A : PSP and Experience Cloud

B : NPSP and Pardot

C : NPSP and Marketing Cloud

D : NPSP and Social Studio

Answer: C

Question 3

i. A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign.Why is the development manager unable to see the Template changes?

Options :

A : The development manager requires additional permissions for the new Engagement Plan Template changes.

B : Changes to Engagement Plan Templates only affect new Engagement Plans.

C : Changes to Engagement Plan Templates only affect new Engagement Plans.

D : Engagement Plan Template changes must be accepted by the user on the Template detail record first.

Answer: B

Question 4

The system administrator at a nonprofit wants to use Advanced Mapping for regular data imports of constituent and donation data.What is an important consideration of Advanced Mapping?

Options :

A : The target fields can only be text, currency, number, date or address fields.

B : The target objects must be NPSP objects.

C : The target objects must directly relate to Accounts, Contacts, or Opportunities.

D : Checkbox fields are unavailable to map to as target fields.

Answer: B

Question 5

A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?

Options :

A : Delete the values in the phone and email fields

B : Delete the Contact record

C : Select the Deceased field

D : Select the Do Not Email, Do Not Contact, and Email Opt Out fields

Answer: C