Question 1

A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.How should a consultant ensure the campaign stays current?

Options :

A : 1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.

B : 1. Add standard roll-up fields to the Contact record to calculate total number of gifts.2. Run the report each month filtered by this roll-up and click the Add to Campaign button.

C : 1. Create a Contact report and filter by Total Number of Gifts.2. Run the report each month and click the Add to Campaign button.

D : 1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet thecriteria. 2. Run the report each month and click the Add to Campaign button.

Answer: D

Question 2

The executive director at a nonprofit organization wants to have a report to see how much each board member has raised by either direct gifts or gifts they helped to influence for this fiscal year. There is a custom checkbox field on the Contact record to indicate board members.How should the consultant create this report?

Options :

A : Use the Opportunities report type. Add a cross filter for Contacts with Board Member = TRUE. Summarize the Total Gifts this Year and Soft Credits this Year fields.

B : Use the Contacts & Accounts report type. Add a field filter for Board Member = TRUE. Include the Total Gifts this Year and Soft Credits this Year fields.

C : Use the Opportunities report type. Add a field filter for Contacts with Board Member = TRUE. Group results by the Total Gifts this Year and Soft Credits this Year fields.

D : Use the Contacts & Accounts report type. Add a field filter for Board Member = TRUE. Add a cross filter for Opportunities with Soft Credits. Group results by Giving Totals.

Answer: B

Question 3

A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?Choose 2 answers

Options :

A : Einstein Bots

B : In-App Guidance

C : Path

D : myTrailhead

Answer: B,D

Question 4

A system administrator encounters an error at run time that a record couldn't be updated when a Customizable Rollup ran. What should the consultant check?

Options :

A : If the Target Field exists

B : If the Target Field is a NPSP field

C : If the Target Field has a validation rule

D : If the Target Object is a custom object

Answer: C

Question 5

Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?

Options :

A : Customer adoption

B : Organizational alignment

C : Data security

D : Executive sponsorship

Answer: B

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