Question 1

A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.What are three items the consultant should review to trouWeshoot the issue?Choose 3 answers

Options :

A : Customizable Rollups

B : Opportunity Stages

C : NPSP Health Check

D : Salesforce Optimizer report

E : Campaign Hierarchy

Answer: A,C,D

Question 2

A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.What are two metrics the nonprofit can use to measure user adoption'Choose 2 answers

Options :

A : Number of Opportunity records created in the last 30 days

B : Number of Account and Contact records created in the last 30 days

C : Percentage of staff logging in on a weekly basis

D : Percentage of Leads converted on a weekly basis

Answer: B,D

Question 3

Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?Choose 2 answers

Options :

A : Client Alert

B : Case

C : Service Delivery

D : Program

Answer: C,D

Question 4

A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points, and by defining specific goals with user stories.What are two components of a user story the nonprofit should consider?Choose 2 answers

Options :

A : Align each story to the implementation vision.

B : Associate an epic to each story.

C : Assign a priority to each story.

D : Include configuration instructions on each story.

Answer: A,C

Question 5

A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.How should the consultant configure the Program Management Module?

Options :

A : Create a Program Engagement record and select each family-s Household Account.

B : Create a Program Cohort record for each family and select the Program on the record.

C : Create a Program Cohort record for each family and select the cohort on the Program Engagement record.

D : Create a Program Engagement record and select the head of each family-s household for the Contact.

Answer: A