Question 1

When a system admin for a nonprofit times to import data into the NPSP Data Import Object, the error message: 'The matching field you chose (Record ID) is not mapped and is required for an Update and Insert operation' appears.What are two actions the system admin can take to resolve the error?Choose 2 answers

Options :

A : Select the appropriate Record ID in the Salesforce Data Import Wizard.

B : Select 'Insert' if the admin is using the Salesforce Data Loader.

C : Select 'Upsert' if the admin is using the Salesforce Data Loader.

D : Select --None-- for all matching fields if the admin is using the Salesforce Data Import Wizard.

Answer: A

Question 2

Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?Choose 2 answers

Options :

A : Client Alert

B : Case

C : Service Delivery

D : Program

Answer: C,D

Question 3

An admin at a nonprofit using NPSP finds that the donation totals on a handful of donor's records are not showing the right totals.How should the consultant troubleshoot this?

Options :

A : Check if the correct Operation is chosen

B : Verify Opportunity Primary Contact

C : Check if the correct target custom field is chosen

D : Verify Customizable Rollups is enabled

Answer: B

Question 4

Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?

Options :

A : Customer adoption

B : Organizational alignment

C : Data security

D : Executive sponsorship

Answer: B

Question 5

A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.How should the consultant configure the Program Management Module?

Options :

A : Create a Program Engagement record and select each family-s Household Account.

B : Create a Program Cohort record for each family and select the Program on the record.

C : Create a Program Cohort record for each family and select the cohort on the Program Engagement record.

D : Create a Program Engagement record and select the head of each family-s household for the Contact.

Answer: A