Question 1

Choose the correct answer:In a process-focused or process-centric organization, a formal governing body that oversees enterpriseprocesses should also do what?

Options :

A : Firefight business problems

B : Define the organization's business strategy

C : Prioritize initiatives and allocate resources

D : Define the organization's senior executive structure

Answer: C

Question 2

Choose the correct answer:Which scenario fits this BPMN diagram?

Options :

A : Choose a product, insert the delivery address, choose type of dispatch, pay for the product, confirm order.

B : Choose a destination, choose a connection, pay for the ticket, optionally reserve a seat, print out the ticket.

C : ">Enter one or several e-mail addresses for recipients, optionally add further addresses for cc-recipients, "font-size: 13px;">write some text, optionally add attachments, send e-mail

D : Get on the bike, drive the bike, pedal, optionally changing gears, get off the bike

Answer: C

Question 3

In Business Process Management: The Third Wave, Smith and Fingar partition human-system interaction into

which four categories?

Options :

A : Work allocations, participant monitoring, system messaging, and task queuing

B : Performance metrics, performance reviews, work throughput, and productivity

C : Activity transitions, message events, event gateways, and process participants

D : Workflow, automation or work allocation, task management, and form-based data entry

Answer: D

Question 4

Choose the correct answer:

Which of the three levels of BPMN process modeling is easiest to communicate across the organization?

Options :

A : event modeling

B : visual modeling

C : executable modeling

D : descriptive modeling

Answer: D

Question 5

Choose the correct answer:

Traditional (or functional) work management suffers from what?

Options :

A : Clear definition of roles and responsibilities

B : Functional excellence

C : Bad vision and mission

D : Lack of end-to-end focus

Answer: D