A business Implements FlexCards in their customer 360° view. The business wants to add a new action to onthe FlexCards that redirects users to an external web page.Which type of action should the consultant recommend to meet this new requirement?
How many levels deep can reusable OmniScripts be nested?
A company needs to create an OmniScript with three steps.• Step 1• Step 2• Step 3Enter customer detailsSelect a productDisplay a price retrieved from a REST APIThe product's price should automatically display in Step 3.What should the consultant add to the design of the OmniScript to meet these requirements?
A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.• Status = Activeo Pay billo Review usageo Cancel service• Status = Suspendedo Pay billo Reconnect serviceo Cancel service• Status = Pending installationo Set up billingo Schedule installationo Cancel installation• Status = Canceledo Reconnect service o Cancel service• Status = Pending installationo Set up billingo Scheduleinstallationo Cancel installation• Status = Canceledo Pay billo Disconnect serviceo Reconnect serviceWhich two FlexCard features should the consultant use to meet these requirements? Choose 2 answers
A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process. What data source is needed when using the TypeAhead element?
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