Question 1

John, a market researcher, is tasked with evaluating emerging trends and conditions in the telecommunications industry. What is the purpose of his research?

Options :

A : Assessing Market Trends in Telecommunications

B : Budget Allocation Analysis

C : Employee Satisfaction Surveys

D : Furniture Procurement Research

Answer: A

Question 2

In the midst of a people-centered transformation, you face resistance from some team members who are reluctant to embrace change. What's the most appropriate response?

Options :

A : Empathize with the concerns, provide support, and involve resistant team members in the change process.

B : Ignore the resistance and proceed without addressing it.

C : Isolate resistant team members from the rest of the team.

D : Terminate team members who resist change.

Answer: A

Question 3

During a capabilities assessment, what is the primary goal?

Options :

A : Identifying Gaps and Strengths in Current Abilities

B : Increasing Profit Margins

C : Reducing Employee Workloads

D : Reducing Operating Costs

Answer: A

Question 4

Your organization is implementing new technologies, and employees are facing challenges in adapting to the changes. What is a crucial leadership characteristic to lead a people-centered transformation in a technology-driven context?

Options :

A : Ignoring employee training and providing no support for technology adoption.

B : Avoiding any interaction with employees during technology implementation.

C : Offering training and resources, encouraging digital literacy, and involving employees in technology decisions.

D : Disregarding employee concerns about technology changes.

Answer: C

Question 5

Your organization is in the midst of a complex transformation involving technological advancements. What is a crucial element in identifying and describing frameworks to support this transformation?

Options :

A : Relying on outdated frameworks and not adapting to technological changes.

B : Avoiding any consideration of technology-related frameworks.

C : Identifying and adopting frameworks that facilitate innovation, agility, and adaptability to technological advancements.

D : Disregarding the need for technical expertise and frameworks.

Answer: C

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