A business has a requirement to display cases in a console for service agents. Cases can have a variety ofstatuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen thecase. When the case is Active or Escalated, agents should not have the option to reopen the case.Which FlexCard functionality can be used to meet this requirement?

A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature. What three tools should be used in the solution the consultant recommends to meet these requirements?

When a call center agent interacts with a customer, the agent must have all of the customer's relatedinformation available for a quick response. The business requires the agent to have access to:• A view with information about a customer account• A list of contacts and cases associated with the account• All information should be on one screenWhat OmnlStudio tool should be used to meet this requirement?

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:• Account information including account name, phone, and website• Active opportunities related to the account• Active contracts related to the account• The ability to view and renew contractsAn Integration Procedure will be used to retrieve Account, Opportunity, and Contract data. How should the consultant design the FlexCards to meet these requirements?

When a customer wants to buy a new device, a discounted rate can be applied after considering the numberlines and internet coverage on their current plan.Which OmniStudio tool could a consultant recommend to get the discounted rate?