Which formula would indicate that a fast-food restaurant was performing at, above, or below its benchmark?

How does the status of overall customer satisfaction support supply chain objectives? 

Which total quality management (TQM) process consists of 13 published standards and guidelines? 

Which capacity planning measurement tells how much capacity a company is using? 

A company suddenly finds demand has increased to 140% of its previous capacity. It has been able to hire only a fraction of the employees previously laid off, and a warehouse fire destroyed 80% of its inventory. Which two options does the company have to rapidly meet the new demand? Choose 2 answers